About the RoleWe're looking for an
Operations Lead to own and improve the day-to-day business operations at Nen Creative.
We work closely with founders and fast-growing tech companies, and we operate with the same speed and ambition ourselves. This is a hands-on role spanning finance, contracts, people operations, and internal systems.
We're looking for a natural problem solver who thrives in fast-paced environments, takes initiative without waiting for direction, and is excited to build and improve the systems that help our company scale.
What You'll DoFinancial Operations & Planning: Own accounts payable and receivable, client invoicing, vendor payments, and expense reconciliation. Manage financial reporting, budgeting, cash flow tracking, and forecasting to support leadership decisions.
Contracts & Compliance: Review, redline, and manage client and vendor agreements, NDAs, and other contracts. Identify risks, coordinate negotiations, and oversee business compliance, insurance, and administrative requirements.
People Operations & Administration: Manage employee and contractor onboarding and offboarding, documentation, policies, and vendor management.
Systems & Process Improvement: Build and improve internal workflows, reporting dashboards, and operational systems. Identify inefficiencies, automate repetitive tasks, and proactively implement solutions that help the company scale.
What We're Looking For- 3-5 years of experience in business operations, finance operations, or similar roles. Experience at a fast-growing startup is a major plus.
- Thrives in a fast-paced, demanding environment. This isn't a traditional 9-to-5 role. We're looking for someone who is highly driven, adaptable, and willing to go above and beyond when needed.
- Extremely proactive and resourceful, with a strong sense of ownership. Anticipates problems, takes initiative, and drives solutions independently without waiting for direction.
- Exceptionally organized and detail-oriented, with the ability to juggle competing priorities and consistently follow through.
- Experience reviewing and redlining contracts, identifying risks, and negotiating commercial terms is a strong plus.
- Actively keeps up with AI tools, with an eagerness to leverage AI and automation to improve workflows and productivity.
- Excellent communication skills, sound judgment, and the ability to work independently with leadership, employees, clients, and vendors.
Why Join Us- Work directly with company leadership and get exposure to how a fast-growing creative business operates
- Help build the systems and processes the company will use as it scales
- Work alongside a team creating brands, products, and stories for some of the most ambitious companies in tech
- Grow into broader ownership across business operations as the company expands
- Remote-friendly, flexible, and entrepreneurial environment
- Healthcare coverage, PTO, and company holidays
