Operations Consultant

Orchata

$80K — $120K *
US-AnywhereRemote in Oregon, US
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in retail, supply chain, operations, consulting, or data-driven project management
  • Leadership experience managing multi-location teams
  • Experience in developing large onboarding programs for high performers
  • Bachelor's degree in Business, Operations, Supply Chain, Management, or a related field
  • Strength in analytical skills and motivation in a deadline-driven environment
  • Proven ability to solve complex problems under pressure
  • Strong communication and organizational skills

Responsibilities

  • Support local general managers in daily operations and strategy direction
  • Coach and develop team members for improved performance and career advancement
  • Cultivate talent through performance management and succession planning
  • Track metrics for success and devise strategies for enhancing customer experience
  • Develop reports to keep HQ leadership informed about field activities
  • Act as a liaison for department rollouts and local execution
  • Participate in the hiring and onboarding of top talent
  • Ensure appropriate staffing levels and anticipate team needs
  • Assist in launching new sites within the territory
  • Dedicate efforts to managing given regional territory

Benefits

  • Comprehensive health insurance
  • 401(k) plan with company match
  • Generous paid time off policy
  • Employee discounts and perks
  • Opportunities for professional development and growth
Full Job Description
Job Description
Overview

The District Manager role is an intense and fast-paced role that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a team of General Managers. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.
Responsibilities
  • Support your territory team of local general managers in their daily efforts to ensure that we have the proper direction for managing day-to-day operations
  • Coach and develop team members in your sites to continue to improve while preparing them to take on new roles and responsibilities
  • Develop a deep bench of talent by focusing on performance management and succession planning
  • Track daily/weekly/monthly/quarterly/annual metrics to measure success and develop strategies to improve the experience that we deliver to our customers
  • Develop and oversee upward reporting to ensure HQ leadership is connected to the field
  • Serve as the liaison between department rollout, local territory execution and other department leadership partners
  • Acquire top talent through direct involvement in the interview, hiring, and on-boarding process
  • Ensure your sites are operating at appropriate staffing levels and anticipate needs
  • Assist in the launch of new sites within your territory
  • Regionally-based leader dedicated to their territory

Qualifications
  • 10+ years of relevant experience in retail, supply chain, operations, consulting, or data-driven project management
  • Leadership and management experience required of multi-location teams
  • Demonstrated ability to manage large onboarding programs to train and onboard high performing employees
  • Degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or a related field
  • Adept at analytical work and the ability to motivate others in a deadline-driven environment
  • Demonstrated ability to solve complex problems under pressure
  • Analytical and critical thinking ability
  • Strong communication and organization skills
  • Able to balance attention to detail with swift execution

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