Operations Business Analyst-Technical Support

What You'll Be Doing

Join a technology team that is transforming Operations through process improvement, automation, and technology solutions. As a Business Analyst, you will partner with Operations teams to understand business needs, solve problems, and help bring practical solutions to life. You will build expertise across Operations and technology while supporting solutions from idea through implementation and ongoing enhancement. Success in this role requires curiosity, strong problem-solving skills, and a desire to continuously find better ways of working.

What We're Looking For

• Develop a strong understanding of assigned Operations functions and build subject matter expertise in the supporting data, applications, processes, and procedures
• Partner with Operations stakeholders to understand business needs, identify opportunities for improvement, and translate requirements into practical solutions
• Aid in the design, development, implementation, and enhancement of solutions that optimize processes and improve operational efficiency
• Provide ongoing support for developed solutions, including issue analysis, enhancements, and documentation
• Develop and execute comprehensive test plans by identifying and documenting practical use cases, expected outcomes, and required resources to ensure solutions effectively meet business requirements
• Maintain strong communication with stakeholders and peers following up as needed to provide transparency
• Initiate, develop, and maintain effective working relationships with team members as well as internal and external technology partners
• Work within established team standards and best practices to promote consistency and quality across work

What You'll Bring

• Strong problem-solving and research skills with the ability to analyze issues from beginning to end and develop well-supported recommendations
• Strong analytical skills with high attention to detail to minimize risk to the firm
• Strong verbal, written and interpersonal communication skills with the ability to clearly communicate complex subject matter in an understandable manner
• Exhibits the capacity to think strategically about efficient and effective way to solve complex issues
• Ability to determine the appropriate course of action based on knowledge attained from various stakeholders
• Basic understanding of financial industry terminology and concepts

Education & Experience

• Minimum Required: Bachelor's degree or 5+ years of experience or equivalent combination of experience and education

Systems & Technology

• Proficient in Microsoft Office Suite, primarily Excel, PowerPoint, and Outlook
• Experience with Microsoft Power Platform technologies, including Power BI, Power Automate, Power Apps, and Dataverse, is preferred but not required
• Experience using SQL, VBA, or similar technologies for data analysis and process automation is preferred #LI-AS1

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.