Bachelor's degree in Training, Education, Engineering, Technical Studies, Business Administration, or related field; or equivalent experience.
Ability to simplify complex technical data into actionable learning content.
Experience in facilitating workshops and hands-on training in operational settings.
Proven track record in developing and delivering technical training programs in maintenance, operations, or industrial environments.
Familiarity with operational processes, equipment, and safety requirements in rail or transportation sectors.
Experience with Learning Management Systems (LMS) and Microsoft Office applications.
Knowledge of safety management systems and regulatory compliance in rail operations.
Responsibilities
Develop and implement scalable training programs for operations and maintenance teams.
Collaborate with engineering and safety departments to align training with technical standards.
Ensure training outcomes are reliable through continuous assessment and feedback.
Drive innovation in learning delivery using digital platforms and simulation tools.
Foster a culture of continuous improvement and knowledge sharing across teams.
Maintain training databases and track training completion and compliance requirements.
Conduct training needs assessments to identify competency gaps and development opportunities.
Benefits
Access to advanced digital learning tools and global knowledge networks.
Opportunities to impact sustainable mobility locally.
Career growth supported by continuous learning and professional development programs.
Full Job Description
Operations and Maintenance Trainer in Jamaica, NY
We are looking for a passionate Operations and Maintenance Trainer who thrives on empowering teams to deliver excellence in rail system performance. You will design and deliver training programs that ensure operational reliability, safety, and efficiency, working alongside dedicated professionals who share a commitment to sustainable mobility.
Your Role, Your Impact
Develop and implement scalable training programs for operations and maintenance teams using Alstom's Learning Management System.
Collaborate with engineering, safety, and operations departments to align training content with evolving technical standards and procedures.
Ensure reliability of training outcomes through continuous assessment, feedback loops, and performance tracking.
Drive innovation in learning delivery using simulation tools, digital platforms, and blended learning techniques.
Foster knowledge sharing across teams to build a culture of continuous improvement and technical excellence.
Create, maintain, and support the administration of training databases, Learning Management Systems (LMS), qualification matrices, and employee training records.
Track training completion, competency status, certifications, recertifications, and training compliance requirements.
Monitor training effectiveness through established metrics and performance indicators.
Ensure all training materials, equipment, tools, and reference guides are current, available, and properly controlled.
Prepare reports, dashboards, and recommendations related to workforce competency, training effectiveness, and employee development.
Support internal, customer, and regulatory audits by providing training records and documentation as required.
Coordinate training schedules, resources, facilities, and logistical requirements.
Collaborate with department managers, supervisors, and stakeholders to identify training needs and develop comprehensive training plans.
Conduct periodic training needs assessments to identify competency gaps, operational risks, and workforce development opportunities.
Design, develop, update, and maintain training materials, including presentations, manuals, procedures, job aids, assessments, and online learning resources.
Deliver technical, operational, safety, and compliance training programs for new hires, existing employees, and contractors.
You'll work with sharp, committed teams solving complex challenges that shape the future of mobility, ensuring seamless integration of business and technology.
What You Bring
Bachelor's degree in Training, Education, Engineering, Technical Studies, Business Administration, or a related field; or
Equivalent combination of education, technical training, and relevant experience.
Ability to translate complex technical data into clear, actionable learning content.
Experience facilitating workshops and hands-on training in operational environments.
Proven experience developing, coordinating, and delivering technical training programs within maintenance, operations, manufacturing, transportation, rail transit, airport systems, or industrial environments.
Experience evaluating employee competencies and supporting workforce development initiatives.
Familiarity with operational and maintenance processes, equipment, technical documentation, and safety requirements.
Experience using Learning Management Systems (LMS), training databases, and Microsoft Office applications.
Experience maintaining qualification, certification, and compliance documentation preferred.
Ability to work independently while effectively collaborating with cross-functional teams, contractors, customers, and stakeholders.
Knowledge of safety management systems and regulatory compliance frameworks in rail operations.
How Success Is Measured
On-time delivery of training programs aligned with operational readiness goals.
Effective collaboration with cross-functional teams to enhance workforce capability.
Reduction in maintenance errors and improved operational efficiency through targeted training.
Alstom, A Great Place to Grow
Access to advanced digital learning tools and global knowledge networks.
Opportunities to make a tangible impact on sustainable mobility from a local base.
Career growth supported by continuous learning and professional development programs.
Salary Range: 73K-90K
Here, progress isn't always easy but the impact is real. Because the scale is massive, the tasks are complex when the system runs, the train moves, and the city connects that feeling stays with you. And the legacy lasts.
About Alstom Power Inc
Alstom Power Inc. is a provider of power generation equipment and services for the energy industry. The company offers a range of products and services, including gas turbines, steam turbines, generators, and environmental control systems. Alstom Power Inc. is a subsidiary of Alstom SA, a French multinational company that specializes in the production of transport and energy infrastructure. The company was founded in 1928 and is headquartered in Windsor, Connecticut. Alstom Power Inc. has operations in North America, Europe, and Asia, and serves customers in the power generation, transmission, and distribution sectors.
