Senior-level analyst responsible for optimizing Epic Cadence scheduling, provider templates, patient access workflows, and system enhancements. Serves as a strategic liaison between Operations and IT, leads complex projects, drives access improvement initiatives, and provides subject matter expertise across scheduling and template governance.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities: - Build, maintain, and optimize provider scheduling templates
- Partner with Operations and IT to improve patient access and scheduling workflows
- Lead large-scale Epic enhancements and upgrades
- Analyze access, capacity, and utilization data
- Mentor junior analysts and provide advanced user support
- Develop documentation, reports, and training materials
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications: - Bachelor's degree or equivalent experience
- 7+ years Epic experience including 3+ years in Epic Cadence
- Experience managing provider scheduling templates in Epic
- Demonstrated proficiency in Epic/Cadence scheduling workflows and configuration
- Demonstrated advanced data analysis and reporting skills
- Demonstrated solid project management and leadership abilities
- Demonstrated excellent written and verbal communication skills
- Demonstrated proficiency with Microsoft Word, Excel, and PowerPoint
Preferred Qualifications: - Epic Cadence Certification
- Healthcare access management optimization experience
- Supervisory or team leadership experience
- Experience leading Epic upgrades or enterprise implementations
- Demonstrated Microsoft Visio and/or Microsoft Access knowledge
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
