Requisition ID: 23162
Department: Public Works Dept.
Service: Operational Performance & Devel Services
Employment Type: 1 Full-time Temporary - Up to 18 months
Work Hours: 35.00 /hours per week
Affiliation: CIPP/CIPP
Salary Information: $85,947.68 - $104,577.20 annually (2025 rates of pay)
Location: 100 Constellation, Nepean
Job Category: Administrative and Support Services
Application Close: 04/11/2026
JOB SUMMARYThe Operational Trainer is responsible for the design, development, facilitation, delivery, and evaluation of operational training and development programs within the Public Works Department (PWD). This role focuses on building internal skills and capacity by addressing employee and leadership development needs, ensuring programs are aligned with strategic goals and operational realities. It leads the creation of customized learning content and facilitates sessions that support workforce development, succession planning, and the growth of future departmental leaders. Emphasis is placed on strengthening leadership competencies, enhancing team effectiveness, and embedding a culture of continuous learning across the department.
EDUCATION AND EXPERIENCECompletion of a 4-year university degree/diploma in education, human resources, business administration or a related field that includes development and delivering courses.
Must have minimum 4 years of relevant experience in training, user experience (UX) design, or course development.
CERTIFICATIONS AND LICENCESCertificate in Adult Education or related training & development, coaching/mentoring program is desirable
KNOWLEDGE- Strong understanding of user design/UX principles such as usability, accessibility, aesthetics, information architecture, and user research
- Proficiency in eLearning, instructor-led, and blended training methodologies.
- Familiarity with Learning Management Systems (LMS).
- Experience working in a government or regulatory environment.
- Business analysis practices, techniques and report writing
- Techniques for program design, development, implementation and evaluation
- Research, surveying, data collection and analyses methodologies
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES- Innovative mindset and a passion for using technology in training
- Customer service oriented
- Possess excellent consultative, collaboration and interpersonal skills
- Demonstrate leadership and initiative
- Aptitude to work with and learn new computer applications/systems
- Able to work independently, and cooperatively and collaboratively with all staff as part of a team
- Able to compile data and write reports in a clear, concise, logical and effective manner
WHAT YOU NEED TO KNOW- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
