Waymo

Operational Risk Manager

Waymo$159K — $196K *
Tempe, AZ 85281In-Person
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of operational experience focusing on risk workflows
  • Bachelor's Degree in a relevant field or equivalent experience
  • Experience with Jira for tracking operational priorities
  • Knowledge of Safety Management Systems (SMS)
  • Proven process improvement and systems thinking skills
  • Exceptional communication and collaboration abilities

Responsibilities

  • Mature and publish operational playbooks as a source of truth
  • Monitor operational risks and lead root cause investigations
  • Maintain and govern the operational risk register
  • Translate risk data into product roadmap requirements
  • Analyze workflows to identify and optimize bottlenecks

Benefits

  • Participation in discretionary annual bonus program
  • Opportunity to engage in equity incentive plan
  • Access to a generous company benefits program
  • Hybrid work schedule with a mix of remote and in-office work
  • Potential for travel up to 20%
Full Job Description
We are looking for a systems-minded Operational Risk Manager to mature and scale our day-to-day risk and safety infrastructure. This isn't about running periodic checklists; it's about turning operational data and playbooks into a live, predictive engine that actively shapes our product roadmap. In this role, you'll embed directly with cross-functional teams to build the operational standards that allow us to scale safely and seamlessly. This role follows a hybrid work schedule and reports to the Head of Operations Safety & Readiness. You will: - Mature & Publish Playbooks: Review, refine, and publish operational playbooks, ensuring they remain the accurate, optimized "source of truth." - Day-to-Day Risk Management: Oversee continuous monitoring of operational risks, lead root cause investigations, and ensure compliance with our Safety Management System (SMS) and risk frameworks. - Risk Register Ownership: Maintain, update, and govern the operational risk register, ensuring all tracked risks have clear owners, mitigation strategies, and regular status updates. - Product Liaison: Translate day-to-day operational risk data, predictive analysis, and trends into nuanced requirements that secure roadmap prioritization from Product teams. - Systems-Based Thinking: You analyze how our daily workflows interact, identifying bottlenecks or weak points in current frameworks to optimize the entire ecosystem. You have: - Experience: 5+ years of Operational experience, with a focus on managing or maturing risk/operational workflows. - Education: Bachelor's Degree in a relevant field or equivalent practical experience. - Tools & Framework Tracking: Direct experience with Jira and structured requirements tracking to manage operational priorities, action items, and cross-functional deliverables. - Safety Framework Knowledge: Practical working knowledge of Safety Management Systems (SMS) principles and their application in fast-paced, live operational environments. - Process Improvement & Systems Thinking: Proven track record of evaluating complex workflows, identifying failure modes, and authoring clear, comprehensive operational documentation. - Communication & Collaboration: Exceptional written and verbal communication skills, with the ability to build trust, align diverse stakeholders, and influence without formal authority. We prefer: - Prior experience in the Autonomous Vehicle (AV) industry. - Operational risk or safety assurance experience within high-reliability and safety-critical industries (e.g., commercial aviation, defense, aerospace, rail/transit, energy, or complex fleet logistics). - Experience with root-cause analysis methodologies (e.g., 5-Whys, Fishbone/Ishikawa, FMEA) and developing predictive operational indicators. Travel requirements: - 20% The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range $159,000-$196,000 USD

About Waymo

Waymo LLC is a self-driving technology development company. It is a subsidiary of Alphabet Inc., the parent company of Google. Waymo develops autonomous driving technology and provides ride-hailing services through its Waymo One program. The company has been testing its self-driving technology on public roads since 2009 and has logged millions of miles of autonomous driving. Waymo has partnerships with several automakers and has been working on developing autonomous trucks for use in logistics.
Learn more about Waymo
Size
2,000 employees
Industry
Founded
2009

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