What You'll Do Day-To-DayAs an
OPEX Professional, you'll be a catalyst for change, helping teams in the Installed Base America organization identify inefficiencies, solve problems, and implement sustainable improvements. You'll coach, facilitate, and lead initiatives that drive measurable impact - all while fostering a culture of continuous improvement.
Key Responsibilities- Coach & Facilitate:
- Lead A3 problem-solving, FMEA sessions, 8D event resolution, and Voice of the Customer (VoC) initiatives.
- Facilitate Lean workshops (VSM, 5S, Process Mapping) and support "Here & Now" meetings to drive real-time improvements.
- Train & Empower:
- Deliver engaging training on Lean tools and quality systems, including Visual Management, Manager in the Field, and more.
- Drive Digital Transformation:
- Partner with teams to map processes, identify automation opportunities, and support A3s tied to digital initiatives.
- Champion the use of Power BI dashboards, data analytics via the US Datalake, and AI agents to uncover insights and streamline operations.
- Strategic Planning & Reporting:
- Support annual Master Plan development and track progress on key initiatives.
- Report on VoC (NPS), Excelle in Quality, FMEA health, and A3 project status.
- Collaborate Globally:
- Engage with the global OpEx network to share best practices and align on enterprise-wide improvement strategies.
What You'll Bring- Bachelor's Degree in a related field with a minimum of 4 years of related experience is required. Equivalent work experience may be considered in lieu of degree.
- A strong foundation in Lean principles and continuous improvement methodologies.
- Experience facilitating cross-functional workshops and coaching teams through change.
- A passion for data and digital tools - familiarity with Power BI, data lakes, or AI is a big plus.
- Excellent communication and collaboration skills.
Total Rewards Package- Salary: $77,000-$116,000 and may also include annual incentives and performance bonuses. The base salary range is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.
- Health & Wellness: Multiple medical plan options, dental & vision coverage, life insurance, long- and short-term disability, and optional supplemental plans (critical illness, accident, hospital indemnity, dependent life).
- Retirement: 401(k) with employer match.
- Paid Time Off: Up to 3 weeks of vacation, 8 sick days, and 13 paid holidays annually.
- Extra Perks: Lifestyle spending account, employer paid mental health support, education reimbursement, professional development opportunities, adoption assistance, parental leave, and employee assistance programs.
