Why This Role Is CriticalThe Operational Excellence (OPEX) & Lean Six Sigma Black Belt role is responsible for leading high-impact improvement initiatives that eliminate waste, reduce process variability, and enhance business performance across the organization. Operating with a strategic mindset, this role leverages advanced analytical techniques, Lean methodologies, and Six Sigma tools to drive measurable results. The Black Belt partners with Master Black Belts, Process Owners, and cross-functional teams to foster a culture of continuous improvement, ensuring alignment with organizational goals and customer value.
What You'll Do Day-To-Day- Lead and manage Lean Six Sigma (LSS) projects across multiple functions, applying DMAIC, DMADV, Kaizen, and other methodologies to achieve measurable efficiency and quality improvements.
• Identify high-impact opportunities using data-driven analysis and connect improvement activities to strategic business objectives.
• Facilitate value stream mapping, Kaizen events, and root-cause problem-solving workshops, guiding teams through process redesign and optimization.
• Coach Process Owners, Champions, and project teams on Lean principles, Six Sigma tools, and change management practices.
• Act as a change agent by modeling Lean behaviors, building trust, and inspiring adoption of new ways of working across all levels of the organization.
• Develop and maintain performance metrics, dashboards, and communication tools to measure and share project progress and outcomes.
• Partner with business leaders to ensure continuous improvement initiatives are aligned with customer needs (VOC) and deliver enhanced quality, timeliness, cost efficiency, and user experience.
Develop and mentor yellow and green belts.
• Manage complex, high-visibility projects and collaborate across sectors to drive enterprise-wide operational excellence.
• Manage multiple high-complexity projects simultaneously using disciplined project management approaches.
Strategic & Analytical Strengths• Advanced capability in statistical analysis, root-cause identification, data interpretation, and decision-making.
• Ability to translate complex analytical findings into clear insights for diverse audiences.
Lean & Six Sigma Expertise• Deep knowledge of Lean principles: waste elimination, flow optimization, standardization.
• Proficiency in Six Sigma methodologies eg.;: DMAIC, DFSS/DMADV, Kaizen, Work-Out.
Change Leadership & Communication• Inspires teams to adopt new ways of working without resistance or disruption.
Skilled in engaging and influencing groups unfamiliar or hesitant about continuous improvement.
• Strong communication abilities across executive leadership and frontline employees; able to make technical concepts accessible.
• Builds constructive relationships and works collaboratively across all levels of the organization. Translates technical concepts into accessible language.
Builds trust quickly with diverse groups.
Project & Problem-Solving Skills• Persistent, curious, and committed to eliminating root causes-not treating symptoms.
Maintains composure under pressure and adapts quickly when obstacles arise.
• Strong prioritization, governance discipline, and multitasking capabilities
Customer Orientation & Cultural Fit• Designs processes around the customer's voice (VOC) and consistently drives customer-centric improvements.
• Acts as a CI culture builder, mentoring others and modeling Lean thinking through proactive waste identification.
What You'll Bring- Education & Experience
- Bachelor's degree in a related field plus a minimum of 6 years of relevant experience. Equivalent work experience may be considered.
• Completion of Lean Six Sigma Black Belt training and projects is required.
Role Requirements & Work Conditions
- Office-based role and travel as needed.
• Must be able to remain stationary, walk, kneel, and crouch; operate a computer continuously; and occasionally lift up to 10 lbs.
• Excellent communicator, facilitator, hands on, and results-driven professional.
Total Rewards Package- Salary: 98,000-128,000 CAD, and may also include annual incentives and performance bonuses. The base salary range is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.
- Health & Wellness: Multiple supplemental medical, dental & vision plans, life insurance, long- and short-term disability, and voluntary plans (critical illness, accident, hospital indemnity, dependent life).
- Retirement: RRSP with employer match.
- Paid Time Off: Up to 3 weeks of vacation, 7 sick days, and 13 paid holidays annually.
- Extra Perks: Lifestyle spending account, employer paid mental health support, education reimbursement, professional development opportunities, parental leave, and employee assistance programs.
