Encore Event Technologies

Operational Excellence Leader

Encore Event Technologies$100K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Engineering, Operations Management or related field; Master's preferred.
  • Five+ years in operational excellence or process improvement.
  • Proven leadership in cross-functional improvement initiatives.
  • Strong knowledge of Lean, Six Sigma, and continuous improvement methodologies.
  • Excellent analytical, problem-solving, and project management skills.

Responsibilities

  • Develop and implement operational excellence strategies aligned with organizational goals.
  • Lead continuous improvement projects using Lean methodologies.
  • Analyze current processes to identify productivity and cost-efficiency improvements.
  • Facilitate workshops and training to enhance operational excellence skills.
  • Collaborate with leadership to prioritize and allocate resources for initiatives.
  • Monitor and report on KPIs related to operational performance.
  • Drive change management for sustainable adoption of new processes.

Benefits

  • Opportunity to lead strategic initiatives and make a measurable impact.
  • Professional development through training and workshops in Lean methodologies.
  • Collaboration with leadership and cross-functional teams.
  • Contribution to a culture of innovation and continuous learning.
  • Exposure to industry standards and regulatory compliance frameworks.
Full Job Description
JOB SUMMARY

The Operational Excellence Leader is responsible for driving continuous improvement and operational efficiency across the organization. This role leads strategic initiatives using Lean methodologies to optimize processes, enhance productivity, and foster a culture of excellence. The ideal candidate combines strong analytical skills with leadership capabilities to influence change and deliver measurable business results.

SUMMARY OF JOB DUTIES - Essential Functions(Other duties and projects may be assigned or requested.)

Key Responsibilities
• Develop and implement operational excellence strategies aligned with organizational goals.
• Lead continuous improvement projects using Lean methodologies
• Analyze current processes and identify areas for improvement to enhance productivity, quality, and cost efficiency.
• Facilitate workshops and training sessions to build operational excellence capabilities across teams.
• Collaborate with leadership and stakeholders to prioritize improvement initiatives and allocate resources effectively.
• Monitor and report on key performance indicators (KPIs) related to operational performance.
• Drive change management efforts to ensure sustainable adoption of new processes and practices.
• Champion a culture of innovation, accountability, and continuous learning.
• Ensure compliance with industry standards and regulatory requirements in operational processes.

GENERAL QUALIFICATIONS - Education, Knowledge, and Experience

Education:
  • Bachelor's degree in Business, Engineering, Operations Management, or related field; Master's degree preferred.


Experience:
• Five or more years of relevant experience.

Skills:
  • Five or more years of relevant experience in operational excellence, process improvement, or a related field.
  • Proven experience leading cross-functional improvement initiatives.


Preferred Skills/Experience:
  • Knowledge, Skills, and Abilities
  • Strong knowledge of Lean, Six Sigma, and other continuous improvement methodologies.
  • Strong analytical, problem-solving, and project management skills.
  • Ability to influence at all levels of the organization.
  • Excellent communication, facilitation, and presentation skills.
  • Proficiency with data analysis tools and process mapping software.
  • Ability to manage multiple priorities and drive results in a fast-paced environment.
  • Lean Six Sigma Black Belt or similar certification.
  • Experience in aerospace, manufacturing, operations, or a highly regulated environment.
  • Experience with change management and organizational transformation initiatives.
  • Familiarity with KPI development, dashboards, and performance reporting tools.


CERTIFICATES AND LICENSES

  • Lean Six Sigma certification preferred, such as Green Belt or Black Belt.
  • No specific license required unless otherwise noted by business needs or regulatory requirements.


SUPERVISION PROVIDED TO THE POSITION

  • This position may provide indirect leadership, guidance, and mentorship to project teams and cross-functional stakeholders.
  • May lead project-based teams and facilitate work performed by team members from multiple functions.


LEADERSHIP RESPONSIBILITY

  • Serves as a key change agent and thought leader for operational excellence initiatives.
  • Influences decision-making through data, analysis, and strategic recommendations.
  • Builds credibility and alignment across departments to support continuous improvement efforts.
  • Promotes accountability, collaboration, and a culture of operational discipline.


PROBLEM SOLVING

  • Identifies root causes of operational issues and develops actionable improvement plans.
  • Uses data-driven analysis to evaluate process performance and measure impact.
  • Anticipates risks and barriers to implementation, recommending practical solutions.
  • Balances short-term priorities with long-term operational goals.


LANGUAGE SKILLS

  • Ability to read, analyze, and interpret technical documents, business reports, policies, and procedures.
  • Ability to write clear reports, business cases, presentations, and process documentation.
  • Ability to effectively present information and respond to questions from leadership, employees, and stakeholders.
  • Strong verbal communication and facilitation skills required.


What We're Looking For

We are seeking a motivated, strategic leader who thrives on improving processes, empowering teams, and delivering measurable business outcomes. The ideal candidate will bring a strong foundation in operational excellence, a collaborative mindset, and the ability to drive meaningful change across the organization.

About Encore Event Technologies

Encore creates memorable experiences that engage and transform organizations. As the global leader for event technology and production services, Encore’s team of creators, innovators, and experts deliver real results through strategy and creative, advanced technology, digital, environmental, staging, and digital solutions for hybrid, virtual, and in-person events. Encore operates in more than 20 countries across North America, Europe, the Middle East, Australia, and Asia Pacific.

Encore Careers

Joining Encore presents an unparalleled opportunity to become part of a dynamic team of professionals in a company known for innovation, leadership, and a commitment to diversity in the workplace.

Work That Inspires

Encore offers a plethora of job opportunities that propel the company and its employees towards substantial growth and success. At Encore, every position is a chance to collaborate with some of the brightest minds in the industry. The team at Encore is dedicated to mastering the art of digital transformation and leading the charge in their respective fields.

Explore Professional Pathways

Encore is not just about finding a job—it's about building a career. With a variety of positions available, from entry-level to senior leadership roles, Encore ensures that every career journey is supported. The company offers robust professional development and diversity training programs designed to enhance skills and foster an inclusive environment.

Innovate and Lead

At Encore, innovation isn't just another buzzword—it's a practical part of the daily workflow. The company encourages its team to lead projects and initiatives that break new ground. With access to cutting-edge technology and resources, employees at Encore can turn their creative ideas into realities that have a real impact.

Internship Programs

For those starting their careers, Encore’s internship programs offer a golden chance to gain firsthand experience in a thriving and supportive environment. Interns at Encore work on real projects, gaining both the skills and the networking opportunities necessary to succeed in their professional careers.

Benefits and Culture

Encore is committed to supporting its employees with exceptional benefits, fostering a culture that values work-life balance. Benefits at Encore go beyond the basics; they include comprehensive health care, flexible working conditions, and continuous learning opportunities.

Join the Encore Team

Encore is actively hiring and looking for individuals who are passionate, curious, and driven to excel. Whether one is updating a resume, preparing for an interview, or seeking to improve their leadership capabilities, Encore provides the resources to help individuals thrive both professionally and personally.

Stay Connected with Encore Jobs

Keep up to date with the latest career tips, industry insights, and job opportunities at Encore. Personalize your job search and stay informed about new openings that match your skills and interests. Explore what it means to be part of a company that values innovation and diversity.

Apply Now

Discover the employment opportunities at Encore by searching current openings that align with your professional skills and career interests. Positions at Encore are more than jobs—they are a pathway to personal and professional growth in a company that values innovation and leadership.

Encore Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who are part of Encore.

Job Alert Emails

Subscribe to receive personalized job alerts and the latest news from Encore. Tailored to your preferences, these alerts provide exciting and rewarding opportunities that await at Encore.
Learn more about Encore Event Technologies
Industry
Founded
1988

Similar Jobs

More Jobs at Encore Event Technologies

More Business Services Jobs

Find similar Operational Excellence Leader jobs: