Operating Partner, MobileFirst Ventures

MobileFirst

$100K — $150K *
Miami, FL 33186In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience leading a P&L in a service business or similar environment
  • Proven leadership of diverse, frontline teams
  • Familiarity with creating operational playbooks and improving processes
  • Strong understanding of cost discipline and service quality to drive EBITDA growth
  • Experience with technology deployment for operational efficiency
  • Ability to effectively communicate and lead non-desk workers
  • Proficiency in AI tools for productivity; Spanish language skills are a plus

Responsibilities

  • Oversee full P&L management for acquired service businesses
  • Manage hiring, performance, and culture of frontline teams
  • Develop operational playbooks including SLAs and pricing
  • Enhance EBITDA growth through cost management and quality service
  • Evaluate and integrate new acquisitions with the CEO
  • Streamline operations using technology like Allô

Benefits

  • Equity package for long-term investment
  • EBITDA sharing linked to business performance
  • Opportunities for travel to hubs in Miami, Paris, and Buenos Aires
  • Team retreats abroad every semester
  • Work with a tight-knit, ambitious team focused on rapid growth
Full Job Description
The role

The Operating Partner runs our acquired service businesses day-to-day. You own the P&L. You manage the frontline teams. You make the calls that determine whether these businesses grow or stagnate.

This is not a strategy role. Not M&A. Not advisory. You are the CEO of the businesses in our portfolio: accountable for revenue, margin, headcount, and customer experience from day one.

You report directly to Jeremy, our CEO, and work closely with the founding team on new acquisitions and integrations.

What you'll own
  • Full P&L ownership across our portfolio of acquired service businesses
  • Frontline team management: hiring, performance, culture, retention
  • Building the operational playbooks: scheduling, SLAs, pricing, unit economics
  • Driving EBITDA growth through cost discipline and service quality
  • Evaluating and integrating new acquisitions alongside the CEO
  • Deploying technology, including Allô, to make operations faster and leaner


Who you are
  • You've run something real. Not managed a team inside a big org. Not advised a portfolio company.
  • You've owned a P&L, made payroll, you know what it feels like when the business is your problem.
  • You can manage people who don't have laptops. Our businesses have technicians, cleaners, drivers, baristas. Leading them requires presence, clarity, and trust.
  • You have more to prove than to protect. You want ownership, not a title.
  • You make structure where there is none. That energizes you, it doesn't slow you down.
  • You use AI tools to work faster. If you're not already using Claude, Cursor, or equivalent tools daily, this probably isn't the right fit.
  • Spanish is a plus.


What's mandatory
  • You've owned a P&L: not managed it, owned it
  • You've led frontline or mixed-skill teams (not just knowledge workers)
  • You've operated inside a service business, rollup, or search fund portfolio company
  • You use AI tools in your daily work
  • Miami-based or willing to relocate. This role requires hybrid-physical presence.

What we offer
  • Equity package
  • EBITDA sharing tied directly to the performance of the businesses you run
  • Trips to our hubs (Miami / Paris / Buenos Aires)
  • Team retreats abroad every semester
  • A tight, ambitious team building something real, fast
How to apply

Click the Apply button on this page to send your application.

No cover letter needed just tell us who you are and why this role fits you.

Not the perfect match, but want to join us? Send a spontaneous application to .

We welcome people from all backgrounds.

If you're part of an underrepresented group in tech, we especially want to hear from you.

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