What you'll do- Design and build a structured onboarding program for new Account Executives and Sales Engineers, with role-specific tracks
- Deliver onboarding live and asynchronously: cohort sessions, workshops, certifications, and role-plays
- Introduce what AI Fluency means at Sierra and how to incorporate it into daily sales activities (account research, call prep, call recaps, pipeline updates, etc.)
- Make sure every seller can explain, demo and stand behind how Sierra uses AI, so they can speak credibly with customers who are learning to deploy AI themselves
- Establish baseline ramp metrics (time to first meeting, first deal, quota attainment, SE readiness) and set targets for reducing them
- Use AI tools to scale enablement itself: faster content creation, AI-driven role-play and call coaching, and self-serve answers to seller questions
- Partner with Product, Marketing, Sales Leadership, and Sales Engineering to keep content accurate as the product and market change
- Recruit subject-matter experts, including top sellers and SEs, to teach and coach in the program
- Gather feedback from new hires and managers, and iterate on the program quarterly
- Build the global program so it can be adapted for regional teams, including our London office
What you'll bring- 6+ years in sales enablement at a high-growth B2B software company, with hands-on onboarding or training experience and experience managing cross-functional programs
- Experience designing and delivering onboarding for both quota-carrying sellers and technical sellers
- Track record of prioritizing competing requests from senior stakeholders and saying no with data
- Track record of tying enablement work to business outcomes, not just completion rates
- Strong facilitator, comfortable teaching experienced sellers and executives
- Willing to do the hands-on work in the early months, not just manage it, and comfortable building from scratch with limited process and few resources
- Able to learn a technical product ([AI agents / enterprise software]) well enough to teach it credibly
- Hands-on, daily use of AI tools in your own work, and experience teaching others to adopt new tools and change how they work
Even better...- Experience running sales kickoff or product launch enablement
- Experience selling or supporting sales in AI, SaaS, or enterprise software
- Familiarity with enablement platforms (e.g., [Highspot, Seismic, Salesforce, Gong])
- Experience running onboarding through rapid headcount growth, or handing a program to a successor
Our values- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.
What we offerWe want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
