Omni Center Manager

Salary : $71,684.00 - $94,024.00 Annually
Location : OMNI CENTER, 255 Riders Club Rd, Onalaska, WI, WI
Job Type: Full-Time
Job Number:
Department: Parks & Recreation
Division: Recreation
Opening Date: 11/13/2026
Closing Date: 11/29/2026 11:59 PM Central

Essential & Related Job Functions
The City of Onalaska is seeking a dedicated and dependable Omni Center Manager for the daily planning and execution of operations at the Omni Center, ensuring successful program and event delivery. This role involves overseeing event planning, staff supervision, customer relations, and financial management, while maintaining the facility to meet client and public needs. Working under the supervision of the Facilities Manager, the Omni Center Manager ensures efficient and effective use of the facility, contributing to a positive experience for all users and maximizing the venue's potential.

Essential Duties & Responsibilities:

• Plans, organizes, implements, leads, directs, and evaluates a diversified series of programs and events and ensures the needs of the client and public are being met while allowing, supporting, and encouraging new programs, and events.
• Supervision and monitoring of accounting duties and the maintenance of accounting records, account receivables, timesheets, security deposits, daily deposits; and counting of money from daily operations and social events; assists with the completion of post-show event invoicing and collections.
• Hiring, supervising, training, motivating, evaluating, disciplining, scheduling and layout of work for employees; evaluates and recommends required event staffing levels; ensures time is reported correctly for payroll.
• Directs maintenance staff with the breakdown and set up of events; creates and provides a detailed set up/take-down sheet prior to every event; confirms all room set up and event details are to Omni standards and advances the requests of clients prior to their arrival.
• Corresponds with prospective customers and assesses and meets the rental needs of the customer prior, during, and after the event; processes contracts for events and monitors renewal status; responds to general inquiries regarding event information and the rental of the building through verbal and written correspondence.
• Performs public relations to include meetings with individuals, organizations, and the general public as well as handle customer complaints or issues related to the building or its events in accordance to department guidelines. Maintain relationships with vendors, sponsors, and community partners to support center operations and event success.
• Ensures the proper and timely purchasing of office, concessions and event supplies and equipment, including seeking competitive pricing when it applies, as well as ensuring the processing of payment for all purchases in accordance to the City's Purchasing Policy.
• Safe and proper rigging of lighting, sound equipment, and stage elements in compliance with industry standards and safety standards.
• Oversee the operation, maintenance, and inventory of all A/V equipment, including sound systems, projectors, lighting, and video displays. Ensure all A/V equipment is properly set up, tested and function before and during events.
• Responsible for working a flexible schedule; which includes nights, weekends, holidays, and early mornings as needed.
• Contributes to a cooperative working effort by demonstrating a willingness to perform other job- related work, as needed or requested. The interdependency of operations is recognized and the abilities and skills exist to do other work as needed or requested. Assistance is given to others and special projects completed as scheduled or requested.

Compensation & Benefits: The 2026 annual salary range for this exempt position is $71,684 (step 1) through $94,024 (step 11). Starting salary up $82,097 (step 6) depending on qualifications. Eligible for annual wage advancement upon approval. Benefits Include: Health insurance effective the first of the month following 60 days of employment. 2026 most affordable plan (Quartz West): $225.36/month (single). $554.72/month (family). Dental insurance through Delta Dental (100% premium paid by the City). Automatic enrollment in the Wisconsin Retirement System (pension plan). Voluntary benefits: vision, flexible spending, life insurance, disability insurance, deferred compensation, pet insurance, critical illness, cancer, and accident insurance. Paid vacation, holidays, and sick leave. Employee Assistance Program (EAP). Qualifying employer under the Public Service Loan Forgiveness (PSLF) Program.

How to Apply: To be considered for this excellent opportunity, submit an online application. Applications are accepted until November 29, 2026. For additional details, contact: City of Onalaska - Human Resources City Hall (1st Floor); 415 Main Street, Onalaska, WI 54650; Phone: 608-781-9530 ext. 260; Email:

Requirements of Work (Knowledge, Skills, and Abilities)
Associates' degree in business administration, event planning, marketing or other related field: Three (3) to five (5) years of experience in management of public facilities, staff management and/or event planning or combination of education and experience that provides equivalent knowledge, skills, and abilities. Experience in event planning (i.e., trade shows, craft fairs, weddings, tournaments). Requires food handling certification or ability to obtain certification within six (6)months; requires bartending licensure. Valid driver's license with good driving record.

Training, Experience & Other Requirements

• Knowledge of processing of accounts payable and accounts receivable.
• Express ideas clearly and concisely in verbal and written communication.
• Work with computer programs including: Microsoft Office, accounting software, point of sale software, Internet Explorer, and scheduling software programs.
• Excellent interpersonal and communication skills in order to maintain good relationships with city employees and officials, staff, clients, and the general public.
• Maintain a professional demeanor and establish effective working relationships with associates, volunteers, staff and public; calmly approach and solve problems under stressful circumstances; maintain and promote harmony in the workplace; concentrate for extended periods of time; and be flexible.
• Knowledge of State and Federal mandates relating to public facilities.
• Knowledge of industry standards in rigging, lights, and sound production.
• Experience in marketing and public relations programs preferred.

Physical Requirements
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manual Dexterity: Regularly coordinate hands, eyes, feet, and limbs in performing semi-skilled movements such as operation of office equipment, hand/power tools, and other necessary equipment.
• Physical Effort: Mostly sedentary work, occasionally exerts light to medium physical effort and work involving lifting, carrying, pushing, pulling, walking, standing, reaching with hands and arms, climbing, balancing, twisting, stooping, kneeling, or crouching. Occasionally lift and/or move up to 50 pounds. Ability to reach shoulder height and above to do overhead work. Ability to work at and climb ladders to various heights. Specific vision abilities include close and distant vision and the ability to adjust focus. Ability to communicate and hear effectively.
• Working Conditions: The noise level in the work environment is moderately quiet. The work environment is normally indoors with controlled climate conditions. Occasionally exposed to chemicals, fumes, noise, extended hours, machinery/equipment, heat and humidity, and dirt/dust. Occasionally outdoors for a short period of time, and therefore subject to varying weather conditions, for purposes of accomplishing the essential functions of this job.

Benefits

The following summarizes regular full-time employee benefits. Benefits are pro-rated for regular part-time employees per policy. A complete benefit packet is provided to employees upon hire. Contact Human Resources for details.
Health Insurance

The State of Wisconsin Group Health Plan offers $0 deductible and $0 co-insurance. The plan pays 100% for routine and preventative services to include eye exam and regular check-ups. Emergency Room co-pay $60 per visit. Earn a $150 Annual Wellness Incentive for enrolled employees (and spouses) when completing a health assessment, health check and well-being activity.

When eligible: 1st of the month following 60 days of employment.

2026 Cost: Based on lowest cost plan in area, employees pay:

• Single Plan: $225.36/month
• Family Plan: $554.72/month

Other networks are available. Premium based on plan.
Dental Insurance

The Delta Dental WI Plan offers basic coverage for preventative services such as routine cleanings, x-rays, fluoride (100% no deductible), orthodontics (60% with $1000 individual max), major services offer coverage for crowns, bridges, dentures (60%). A Vision discount program is included (at no cost) with your Delta Dental plan.

When eligible: 1st of the month following 60 days of employment.

Cost: City pays 100% of the monthly premium cost for regular full-time employees and 50% of the monthly premium cost for regular part-time employees working at least 20 hours a week.
Vision Insurance

The Delta Dental WI plan for Delta Vision offers a vision exam for a $10 Copay; Retinal Imaging: member pays up to $39; Lenses $10 Copay; Frames: $150 allowance; Contact lenses: $150 allowance; Laser Vision Correction: 15% off retail price or 5% off promotional price. Frequency of Services: Every 12 months: Exam and Lenses or Contacts. Every 24 months: Frames.

When eligible: 1st of the month following 60 days of employment.

Cost: Employee pays $100%. Employee only: $3.23 semi-monthly; Family: $8.03 semi-monthly
Life Insurance

The State of Wisconsin Group Life Insurance Program offers options to enroll in basic (equivalent to annual salary) with ability to add supplemental (1x salary), additional units (up to 3x salary) and spouse/dependent coverage (up to 20K). Members may continue coverage upon separation.

When eligible: 1st of the month following 30 days of employment.

Cost: Employee pays 100%. Cost varies based on age and coverage level electing. Cost is minimal. City pays administrative fee on premium.
Wisconsin Retirement System (WRS)

The Wisconsin Retirement System (WRS) is a pension plan providing a lifetime retirement payment once vested (after 5 years of WRS creditable service) and having reached minimum retirement age (age 55 for general employees and age 50 for protective service employees). Participation is automatic for eligible employees. Contributions are pre-taxed.

When eligible: Upon hire.

Cost: The City pays the employer share (7.20%) and the employee pays the employee share (7.20%) of your total earnings, based on 2026 rates for general employees. The City pays a higher share for employees in protective services (police/fire).
Allstate Supplemental Insurance Plans

Allstate Accident Insurance: Cash benefit paid directly to the employee for off-the-job accidental injuries. Pays in addition to other insurances. Low and High plan options available. Annual wellness benefit $75 (low plan) and $100 (high plan) per individual. Coverage is portable after separation. Contributions are pre-taxed.

When eligible: 1st of the month following 60 days of employment.

Cost: Employee pays 100%. Employee Low plan $6.13/semi-monthly; Employee High plan $9.26/semi-monthly; Employee plus children; Employee plus spouse and family rates also available.

Allstate Cancer Insurance: Cash benefit paid directly to the employee for the treatment of cancer and 29 specified diseases. Pays in addition to other insurances. Annual wellness benefit $100 per individual. Low, Medium and High plan options available. Coverage is portable after separation. Contributions are pre-taxed.

When eligible: 1st of the month following 60 days of employment.

Cost: Employee pays 100%. Employee Low plan $8.47/semi-monthly; Employee Medium plan $12.18/semi-monthly; Employee High plan $18.07/semi-monthly; Employee plus children, Employee plus spouse and family rates also available.

Allstate Critical Illness Insurance: Cash benefit paid directly to the employee for heart attack, stroke, major organ transplant and end stage renal failure. Additional supplemental benefits also available. Pays in addition to other insurances. Benefit amounts $2,500 - $20,000 depending on illness and plan selected. Coverage is portable after separation. Contributions are pre-taxed.

When eligible: 1st of the month following 60 days of employment.

Cost: Employee pays 100%. Cost varies based on age, tobacco use and coverage level electing. Rates per employee, employee plus children, employee plus spouse and family.
Income Continuation Insurance (ICI)

The State of Wisconsin ICI program is a voluntary "income replacement" benefit for short- and/or long-term disabilities. ICI provides approximately 75% of the employee's average monthly earnings (maximum $7,500 per month). Elimination period of 30 days minimum in which the employee must be off work.

When eligible: Coverage effective 1st day of the calendar month that 1st occurs during 30-day enrollment period.

Cost: Provided at no cost to employee.
Pet Insurance

Figo Pet Insurance is a voluntary benefit, covering dogs and cats, offering a 10% discount. Each em