7+ years of experience in ocean freight operations, freight forwarding, or international logistics
Bachelor's degree in Logistics, Supply Chain Management, Business or a related field preferred
Prior supervisory or management experience required
Proficiency in ERP platforms and MS Office
Excellent communication, problem-solving and organizational skills
Bilingual in English and Korean
Responsibilities
Manage end-to-end ocean freight operations for import and export shipments
Develop and maintain relationships with ocean carriers and trucking companies
Negotiate freight rates, contracts, and service agreements to optimize cost and service quality
Ensure compliance with international trade regulations and company policies
Monitor shipment schedules, transit times, and cargo status; proactively resolve delays, disruptions, and claims
Oversee documentation accuracy, including bills of lading, commercial invoices, and customs filings
Lead, train, and supervise ocean freight staff; set performance goals and conduct evaluations
Analyze KPIs such as on-time delivery, detention/demurrage, and carrier performance
Benefits
Health, Dental, and Vision PPO Insurance
Life, STD, LTD Insurance
401(K) Plan
Paid Time Off
Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
Years of Service Awards
Education Assistant Program (Based on Eligibility)
Full Job Description
Responsibilities
Manage end-to-end ocean freight operations for import and export shipments.
Develop and maintain relationships with ocean carriers and trucking companies.
Negotiate freight rates, contracts, and service agreements to optimize cost and service quality.
Ensure compliance with international trade regulations and company policies.
Monitor shipment schedules, transit times, and cargo status; proactively resolve delays, disruptions, and claims.
Oversee documentation accuracy, including bills of lading, commercial invoices, and customs filings.
Lead, train, and supervise ocean freight staff; set performance goals and conduct evaluations.
Analyze KPIs such as on-time delivery, detention/demurrage, and carrier performance.
Collaborate with internal teams (sales, warehousing and distribution, trucking, customs) to achieve business objectives.
Manage budgets and control costs related to ocean freight operations.
Identify process improvements and implement best practices to increase efficiency and service reliability.
Qualifications
7+ years of experience in ocean freight operations, freight forwarding, or international logistics
Bachelor's degree in Logistics, Supply Chain Management, Business or a related field preferred
Prior supervisory or management experience required
Proficiency in ERP platforms and MS Office
Excellent communication, problem-solving and organizational skills
Bilingual in English and Korean
Pay
The base salary range for this role is between $80,000 - 100,000 yearly, and your base salary will depend on your experiences, qualifications, and skills.
Benefits (Full-Time ONLY)
Health, Dental, and Vision PPO Insurance
Life, STD, LTD Insurance
401(K) Plan
Paid Time Off
Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
Years of Service Awards
Education Assistant Program (Based on Eligibility)
