HDR

NY/NJ Area Professional Services Manager

HDR • $135K — $160K *
New York, NY 10025In-Person
Transportation
11 - 15 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field
  • At least 15 years of relevant experience
  • Professional or engineering registration with extensive technical expertise
  • Experience in managing and developing diverse teams
  • Collaborative with operations, technical and marketing managers
  • Commitment to quality and improvement aligned with HDR values
  • Active participant in an employee-owned culture

Responsibilities

  • Develop and enhance technical competencies of staff and products
  • Lead training and development initiatives for area staff
  • Ensure effective workload balancing and qualified project teams
  • Oversee quality assurance efforts and continuous improvement programs
  • Monitor project QC review activities and assign qualified reviewers
  • Participate in project reviews and management of claims
  • Lead a mentoring initiative within the area
  • Oversee and innovate technical and digital delivery processes

Benefits

  • Promotes a culture of quality and continuous improvement
  • Supports professional development and career fulfillment
  • Offers a collaborative employee-owned work environment
  • Involves participation in strategic planning and implementation
  • Encourages communication and coordination across business groups
Full Job Description
In the role of Area Professional Services Manager, we'll count on you to:

  • Be responsible to the Area Manager to develop, coordinate, monitor and improve technical competencies of area staff and products to meet client needs and market drivers.
  • Lead and monitor development and training of area staff in technical and business competencies.
  • Oversee workload balancing and ensure qualified staffing of project teams. Lead quality assurance efforts to implement QA/QC Program activities striving for continuous improvement.
  • Monitor project QC Review activities including assignment of experienced and qualified reviewers.
  • Lead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices and lessons learned.
  • Lead and participate in project reviews and support project teams with management of claims and losses.
  • Lead the Area mentoring initiative.
  • Oversee technical and digital delivery evolution, in collaboration with subject matter experts.
  • Work with AM to streamline and coordinate business processes consistent with Area, corporate policy and MOA.
  • Oversee and ensure implementation of quality, standards, and best practices.
  • Provide leadership to assigned business class leaders, including the cross-sector leaders.
  • Collaborate with Area operations, market sectors, business classes, and delivery leaders.
  • Participate in Area strategic planning and plan implementation.
  • Support area activities related to hiring and retaining key staff.
  • Serve as a champion for BGX opportunities.
  • Support communication and coordination within all business groups.
  • Perform other duties as needed


Preferred Qualifications:

  • Minimum 15 years of progressive experience in a role focused on understanding and solving client issues in the area's Quality, Transportation, Transit, Rail, Aviation and design practice.
  • History of successful project and/or program management execution with a focus on quality technical delivery and project leadership.
  • Demonstrated success in cultivating client relationships to win pursuits and execute projects, especially in the local NY/NJ markets.
  • A passion for developing a culture of quality
  • Strong skills in mentoring and developing staff to have fulfilling careers at HDR
  • Excellent written and verbal communication skills.
  • A team-first collaborative attitude.
  • Self-motivated requiring minimal oversight.
  • Well organized with multi-tasking skills.
  • Able to work under and meet tight deadlines.
  • New York and/or New Jersey PE (or demonstrated ability to obtain one by comity within 6 months of hire).
    Keyword(s): Project Delivery, Quality Resource Management, Civil Engineering, Transit, Rail, Aviation, Highway, Design, Construction, Management, Consulting, Professional Services


#LI-JC7

Qualifications

Required Qualifications

  • Bachelors degree in a related field
  • A minimum 15 years' of experience
  • Maintains professional or engineering registration and has extensive related technical expertise
  • Experienced in management and development of diverse teams
  • Works cooperatively with operations managers, technical staff and marketing managers on professional services-related efforts
  • Committed to quality, improvement and HDR values
  • An attitude and commitment to being an active participant of our employee-owned culture is a must

About HDR

HDR is an architecture, engineering, and consulting firm based in Omaha, Nebraska. The company was founded in 1917 as Henningson Engineering Company and has since grown to become one of the largest engineering firms in the United States. HDR provides a wide range of services, including architecture, engineering, environmental consulting, and construction management. The company has worked on a number of high-profile projects, including the Hoover Dam Bypass and the San Francisco-Oakland Bay Bridge. HDR is committed to sustainability and has been recognized for its efforts in this area by organizations such as the U.S. Green Building Council.
Learn more about HDR
Size
10,000 employees
Industry
Real Estate & Construction
Founded
1917
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at HDR

More Transportation Jobs

Find similar NY/NJ Area Professional Services Manager jobs:

NationwideNew York, NY