Upstate Medical University

Nursing Informatics Specialist

Upstate Medical University$75K — $95K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Nursing and NYS licensed/registered as a Registered Nurse
  • Minimum of three years of post-licensure clinical nursing experience
  • Experience with healthcare IT platforms and solutions
  • Foundational understanding of electronic health records (EHR)
  • Strong customer service skills

Responsibilities

  • Support clinical units across all shifts as needed during go-lives and trainings
  • Round regularly on inpatient units to provide timely support to frontline nurses
  • Respond promptly to informatics-related issues
  • Prioritize tasks and manage multiple projects in a fast-paced environment
  • Adapt to evolving healthcare technologies and organizational priorities

Benefits

  • Opportunities for continuous learning and professional development
  • Flexible scheduling to support various shifts and departmental needs
  • Collaborative work environment fostering teamwork and support
  • Engagement in healthcare technology advancements and solutions
Full Job Description
Job Summary:

The Nursing Informatics Specialist must be able to work both independently and collaboratively in a fast-paced, clinically integrated environment. This role requires flexibility to support clinical units across all shifts, including early mornings, evenings, or weekends as needed during go-lives, trainings, or critical system updates. The specialist is expected to round regularly on inpatient units, provide timely support to frontline nurses, and respond promptly to informatics-related issues. Proficiency with standard office and clinical software is essential, along with the ability to prioritize tasks, manage multiple projects, and adapt to evolving healthcare technologies and organizational priorities. Strong customer service skills, a commitment to continuous learning, and the ability to maintain professionalism under pressure are required.

Minimum Qualifications:

Bachelor's degree in Nursing, NYS licensed/registered (or eligible) as a Registered Nurse, and a minimum of three (3) years of post-licensure clinical nursing experience. Candidate must have experience with healthcare IT platforms and solutions, and demonstrate a foundational understanding of electronic health records (EHR) and clinical documentation workflows.

Preferred Qualifications:

Master's degree in Nursing Informatics or a related field (preferred, not required). Strong written and verbal communication skills, with the ability to interface and influence across all organizational levels. Proven interpersonal, presentation, and facilitation abilities. Experience with Epic EHR, Microsoft Office applications, and other healthcare technology platforms. Prior participation in system upgrades, workflow optimization projects, training initiatives, or clinical informatics committees is highly desirable.

Work Days:

Monday-Friday, days with occasional off shift to meet department needs

Message to Applicants:

Recruitment Office: Human Resources

About Upstate Medical University

The State University of New York Upstate Medical University is a public medical school in Syracuse, New York. Founded in 1834, Upstate is the 15th oldest medical school in the United States and is the only medical school in Central New York. The university is part of the State University of New York system. SUNY Upstate is an upper-division transfer and doctoral university with degree-granting programs in the Norton College of Medicine, College of Health Professions, College of Graduate Studies and the College of Nursing. As one of only 140 academic medical centers in the United States, the Upstate University Health System serves over 1.8 million people annually, often the most seriously ill and injured. Its facilities include Upstate University Hospital, the region's only Level 1 trauma and burn center; Upstate Community Hospital; Golisano Children's Hospital; Upstate Brain & Spine Center; Upstate Heart and Vascular Center; Upstate Cancer Center; and other satellite sites in Central New York. Part of the SUNY system since 1950, Upstate is located in the heart of downtown Syracuse next to Syracuse University. Many of Upstate's faculty provide patient care, teach, and conduct research at the University Hospital. Upstate provides 10,959 jobs, making it Central New York's largest employer. The university adds more than $2.5 billion to the state economy annually. Nearly 7,900 SUNY Upstate alumni physicians are licensed in the United States and they generate more than $24.8 billion in economic activity and support or employ nearly 132,354 employees.
Learn more about Upstate Medical University

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