Overview
Support the mission of People’s Community Clinic by providing medical care and support to patients in a manner consistent with clinic values and standards; work with other employees to achieve high standards of operational efficiency and service effectiveness.
This position works as a member of a care team to coordinate patient care and support patients and families in self-management, self-efficacy, and behavior change. Care team members are expected to assess and manage the health needs of the patient population and to communicate effectively with all patients, especially vulnerable populations.
Location: North Clinic | 1101 Camino La Costa, Austin, Texas, 78752
Schedule: This is a full-time position consisting of nine patient care clinics per week, with each clinic session lasting approximately four hours.
Compensation: Salary will be based on the candidate's experience and qualifications.
Responsibilities
Reporting to the Pediatric Health Director, the NP’s primary responsibilities include:
Provide direct medical care for patients according to established standards of care, including:
- Perform age-appropriate physical examinations and assessments.
- Take medical histories and record chart data and service data as per established clinic procedures and accepted standards of clinical practice.
- Assess, diagnose illnesses and/or conditions, and establish a plan for treatment/management according to accepted standards of care.
- Counsel patients about course of treatment, prescribed medications, general health and wellness, and management of diagnosed conditions.
- Provide patients with telephone counseling for issues including but not limited to laboratory test results, follow-up treatment, and patient inquiries.
- Make referrals to medical specialists, social services, and other services as indicated by presenting problems.
- Provide any medically necessary follow-up on diagnosis, diagnostic evaluation, or treatment required for the patient’s care.
- Participate in the rotating provider responsibility to be on-call for the after-hours nurse triage service, which takes first calls from patients but may in some cases require provider backup.
- Provide cross-coverage for the care of clinic patients when the provider with the primary relationship with the patient is not available (eg, responding to lab results or phone messages when the primary provider is not available).
- Work effectively with other staff providing leadership among assigned nursing and other support staff to coordinate team-based care of the patient.
Maintain standards of proficiency, service quality, efficiency and effectiveness in all task areas.
- Provide direct care in an efficient and timely manner.
- Provide direct care services as scheduled during the week.
- Meet standards for quality of care and number of patients seen as set by management under the direction of the board.
- Maintain professional licensing and certifications.
- Maintain practice liability insurance coverage unless covered through the Federal Tort Claims Act.
- Participate in quality improvement/quality assurance activities, which may include completing chart audits on schedule and according to clinic procedures.
- Identify opportunities to improve workflow, work processes and patient care, and work cooperatively to implement these and other quality improvements.
- Adhere to HIPAA guidelines.
Participate in program planning, development, evaluation and implementation activities:
- When requested, work with medical department head to update protocols and guidelines.
- As assigned, review patient education materials for accuracy, utility and appropriateness.
- Participate in meetings, task groups and activities designed to promote communications, identify and resolve problems, devise work plans, and establish program or departmental objectives.
Qualifications
Education:
- BS or BA with graduation from an accredited NP program.
- Experience: Minimum of two years’ experience as an NP serving a diverse patient population in a primary care facility preferred.
Knowledge, Skills, and Abilities:
- Theory and practice of medical care as appropriate to the needs of the practice; basic clinic practices, techniques, and methods of operation; public and community health service practice; generally accepted professional and ethical standards of patient-centered care; charting, reading of medical history and presenting problems, assessing laboratory results, maintaining accurate medical records, use of basic instruments for medical examination and assessment.
- Strong oral and written communication skills
- Bilingual English/Spanish strongly preferred
- Problem identification and resolution skills
- Time management skills
- Able to apply exceedingly complex procedures and methods involving knowledge in a specialized field equivalent to a four-year college education and one or more years of graduate work or specialized training leading to advanced degrees
- Able to maintain effective and consistently cordial working relationships with physicians and other employees;
- Flexible and adaptable in a great change environment
- Able to work independently under protocol.
Certificate/License: Certified to practice as NP
Our Benefits Include:
- 18 PTO days per year & 11 paid holidays
- Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
- Dental & Vision
- Flexible Spending Accounts
- Employer-paid Life Insurance
- Employer-paid Short-Term and Long-Term Disability
- Annual Training
- 403(b) with 5% employer matching
