Job Summary and QualificationsThe Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives.
What you will do in this role:
- Helps create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes. Ensures adherence to standards of care.
- Supports efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost. Ensures a culture of accountability and transparency in the provision of care.
- Supports the achievement of internal/external benchmarks, accreditations, and designations.
- Ensures compliance with all policies, procedures, and regulatory standards.
- Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
- Manages admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.
- Facilitates effective interdisciplinary care coordination within and across departments. Ensures staff with appropriate clinical competencies are assigned to meet patient care needs.
- Manages nursing practice and unit operations. Monitors and evaluates the provision of nursing care in accordance with established policies/procedures to ensure patient and family needs are assessed and met.
- Provides leadership in attaining and sustaining an unparalleled patient experience. Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
- Reviews various feedback mechanisms and helps identify opportunities to improve customer/patient satisfaction. Supports the development and implementation of strategies to elevate the patient experience.
- Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction.
- Ensures compliance with evidence-based practices that enhance patient experience and customer service.
- Collaborates with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
- Supports a patient-first philosophy and engages in service recovery when necessary.
What qualifications you will need:- 1-year of clinical experience as a licensed RN required - Operating Room, OR, CVOR, Perioperative Services, Surgical Center
- Graduate of an Accredited School of Nursing is required. BSN is required.
- 2 years of leadership experience highly required in a charge or manager role
- Current Registered Nurse License in the State of Texas or Multi-State Compact License (Employees with RN Compact License are required to obtain Texas RN License within 90 days of hire date).
- Current BLS and ACLS Certifications are required.
- CNOR is preferred.
HCA Houston Healthcare Medical Center is a
445+ bed acute care hospital located in the heart of central Houston, adjacent to the Medical Center and Museum District, and provides quality care for the greater Houston area. Established in 1975, our hospital has been serving Houston for more than 40 years. We provide a wide range of medical services, including cardiology, bariatrics, orthopedics, neurology, emergency care and more. Our comprehensive medical specialties are here to offer individualized care to every individual that walks through our doors. We also offer 24/7 emergency services and two intensive care units: surgical intensive care unit (SICU) and medical intensive care unit (MICU). We are an accredited
Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) Center and an accredited
Chest Pain Center with Primary PCI. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.
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