Title: Nurse Care Manager
Program Psychiatric Services
Schedule: Monday - Friday, 9:00am - 5:00pm
Salary: $120,000
Program Overview:
The Nurse Care Manager, Psychiatric Services reports to the Medical Director of Psychiatric Services. Collaborates with interdisciplinary team including Primary Care, Drug User Health, Nursing, PEQA/QA, and Healthcare Operations.
Essential Duties and Responsibilities:The essential duties of theNurse Care Manager, Psychiatric Services include but are not limited to the following activities:
Clinical - Meets with new clients to review and document psychiatric and medical history and assess learning needs and social determinants of health metrics as they relate to psychiatry
- Attends high risk and interdisciplinary meetings at specific sites
- Provides counseling and education for clients about their care plan and healthcare options
- Provides care management support for psychiatric clients, including triage of and assistance with psychiatric or pharmacy issues that arise in between appointments
- Collaborates with psychiatry, nursing, primary care and drug user health programs at the assigned sites
- Provides care coordination with EMS, hospitals, and higher levels of care (ACT, IMT, SOS, Co-response teams)
- Provides clinical support and training to clinical and non-clinical staff
- Facilitates referrals to community-based counseling, and other community-based resources to address social determinants of health.
- Documents patient interactions in the Electronic Health Record
- Outreaches clients after incidents in shelter or housing as well as outreach those who may be symptomatic and have difficulty attending appts
- Support clients who may be hospitalized with care coordination and transition back to the community
- Participate in weekly supervision
- Coordinate with Program staff to support psychiatric needs of clients
- Administer LAIs as needed
- Supports new projects as indicated within scope of license
Quality Assurance- Assists in development of quality assurance measures
- Assists and supports Medical Director, CQI Project Manager with chart reviews and clinical data review
- Work with QA team to ensure proper documentation in EMR and support any changes to specific workflows
- Support building out new workflows and utilizing proper templates for data collection in the electronic health record
- Participate in meetings with QA department to review metrics
This role will travel as needed to support Psychiatric services and training at all PRI locations.
Qualifications:- New York State RN License
- BLS Certification
- 2-3 years of experience working as a registered nurse.
- Working in community settings with people experiencing serious mental illness and people experiencing homelessness.
- Must have excellent oral and written skills.
- Must have the ability to work independently, prioritize tasks, and coordinate schedules, including at different locations.
- Must have the ability to interface with clients and staff with a broad range of socioeconomic and cultural backgrounds.
- Must have knowledge of Microsoft Office, especially Word and Excel. Knowledge of eClinicalWorks is a plus.
