OverviewJoin our team as a Network & Systems Administrator and support the U.S. Coast Guard’s new National Coast Guard Museum in New London, Connecticut by serving as the museum’s primary on-site IT professional. You will run its networks, systems and exhibit technology, ensure reliable, secure technology for museum staff and an expected 300,000 visitors a year.
**Position is contingent upon contract award**
Work Schedule and Location:
On-Site: Full-time, onsite at the National Coast Guard Museum in New London, CT. As the museum’s primary on-site IT professional, expect some weekend, holiday and evening event support; the museum is open 363 days a year, 9:00 AM–5:00 PM. No travel required.
Responsibilities
- Monitor and maintain the museum’s network infrastructure, including switching, wireless, network segmentation and visitor Wi-Fi.
- Troubleshoot network performance and coordinate incidents and changes with Coast Guard Academy Information Services.
- Support workstations, software, peripherals and operational technology; handle installations, configuration, patching, backup and recovery.
- Serve as the primary technical liaison for exhibit technology: media systems, digital signage, interactive displays, kiosks and content platforms.
- Work with AV & Technology Specialists, exhibit technicians, integrators and vendors on testing, deployment and maintenance.
- Support cybersecurity work, including vulnerability remediation, access management and security reporting, and maintain technology inventories and lifecycle plans.
- Provide technical support for museum events, including connectivity, presentation systems and streaming.
Qualifications
Required:
- 8+ years of progressively responsible experience supporting enterprise networks, wireless infrastructure, information systems, endpoint devices and operational technologies.
- Current CompTIA Network+ certification.
- Experience with enterprise switching and wireless networks, VLANs, public Wi-Fi, TCP/IP, and structured cabling and fiber.
- Experience administering Windows and macOS systems, including software deployment, patch management, endpoint security and backup/recovery.
- Knowledge of NIST cybersecurity principles, access control, vulnerability remediation and incident reporting.
- Ability to pass a federal Public Trust background investigation and obtain a Common Access Card.
Desired:
- Bachelor’s degree in information technology, computer science, information systems, cybersecurity, or a related field (experience and certifications may substitute).
- CompTIA Security+, Certified Wireless Network Administrator (CWNA), or certifications in virtualization, cloud, audiovisual or exhibit technologies.
- Experience in a museum, educational institution, public attraction, government facility or similar public-facing environment.
- Experience with digital signage, media servers, interactive exhibits, kiosks or theater technology.
- AV integration, digital asset management or disaster recovery experience, and skill explaining technology to non-technical staff.
Pay Range
Negotiable
