Position SummaryLead enterprise systems/network administration, operations and maintenance, service-level performance, network outage response and recovery across
USMEPCOM platforms.
Core Responsibilities- Oversee systems/network administration, engineering integration, interoperability, configuration, testing, and RMF-aligned security compliance.
- Direct technical planning and contractor O&M teams across USMEPCOM networks; serve as contractor service owner.
- Lead the Outage Response Team (ORT), coordinate third-party resolution, communicate outage status to leadership, and oversee COOP/disaster recovery readiness.
- Develop and maintain outage response procedures and the Incident Response Plan; review the plan quarterly and document response activities.
- Lead proposal and Orals solutioning on operational sustainment, incident management, outage recovery and service continuity.
Mandatory Government Qualifications- Certifications required under DoDM 8140.03 Cyberspace Workforce Qualification and Management Program.
- ITIL v4 Practice Manager, ITIL v4 Foundation, or better certification.
- At least 3 years within the past 5 years with IPv4 or IPv6 protocol stacks.
- Secret clearance.
Government-Desired Qualifications- At least 5 years within the past 10 years managing geographically dispersed enterprise IT O&M teams supporting servers, operating systems, databases, collaboration tools, virtualization, applications, scripting, SANs and security.
- At least 1 year within the past 10 years leading network personnel and coordinating outage response procedures.
- At least 5 years within the past 10 years with cloud-based solutions and/or virtual desktop enterprise environments.
- At least 5 years within the past 10 years in network/system administration, including outage response and incident management.
- At least 1 year within the past 10 years with DISA network transport or comparable large-scale mission networks.
- At least 6 years within the past 15 years supporting global networks and troubleshooting LAN, MPLS, BGP, WAN and service availability.
- At least 3 years within the past 10 years with IPv4 and/or IPv6 protocol stacks.
- At least 3 years within the past 10 years planning and executing local and long-haul communications.
- Two or more network certifications (e.g., CCNA, Network+).
- At least one information security certification (e.g., Security+, CISSP).
- At least 3 years within the past 10 years supporting and troubleshooting firewall appliances, rulesets and solutions.
Pre-Award Proposal and Orals Participation - CWest Requirement- Collaborate with capture, proposal, technical and operational SMEs to develop the ENLIST technical and management solution aligned to the PWS.
- Personally contribute to drafting, reviewing, and refining written technical proposal content and oral presentation solutioning, including graphics, approach narratives, risks and mitigation.
- Participate in solution workshops, proposal reviews, presentation development, coaching, rehearsals and preparation for Government questions.
- Be available to attend and substantively present during the in-person Government Oral Technical Proposal Presentation and participate in the subsequent Q&A, if invited.
Benefits include but are not limited to:• Competitive 401(k) plan with employer matching
• Competitive Health Benefits with employer contributions
• 11 Paid Holidays per year
• 15 Days starting PTO for new hires
• Tuition/CE reimbursement
• Relocation Assistance
• Pre-Tax Commuter Benefit Accounts
• STD/LTD/Life Insurance with buyup options
• Veteran Hiring Preference
• Conversion to an Employee-owned firm (ESOP) in 2027-a lucrative benefit to employee-owners!
