Network (NOC) Administrator

GovCIO is hiring a Network (NOC) Administrator with an active Secret clearance to monitor and support the stability, performance, and operations of the enterprise network infrastructure. This role focuses on initial triage, documentation, and escalation of network and systems issues, while ensuring adherence to established operating procedures. This position is located in El Paso, TX, and is fully onsite.

Responsibilities:

• Monitor network stability and performance to ensure continual operations.
• Perform initial triage and troubleshooting for network and systems issues; document actions and escalate as required.
• Monitor Uninterruptible Power Supply (UPS) health and performance.
• Monitor server health, event logs, and performance counters.
• Follow System Operating Procedures (SOP) for all operational tasks.
• Open, track, and follow up on service tickets with WAN circuit vendors.
• Troubleshoot and assist in problem resolution for Wide Area Network (WAN) issues.
• Work with network infrastructure tools and equipment, including Cisco, Juniper, and Forerunner.
• Utilize network analysis tools such as:

Shift Work:

Candidates must be open to the following shift work:

High School with 6 - 9 years of network administration (or commensurate experience)

Required Skills & Qualifications

• Foundational knowledge of networking fundamentals, routing, switching, and WAN technologies.
• Familiarity with enterprise network monitoring tools.
• Ability to document actions clearly and follow escalation procedures.
• Strong problemsolving skills and attention to detail.

Clearance Required: Active Secret clearance with ability to obtain and hold DEA suitability.

Preferred Skills and Experience

• NOC experience highly preferred.

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