Network Infrastructure Operations Engineer

About the Team:

The Network Platform team is part of the broader Infrastructure Platform organization and is responsible for designing, building, and operating secure, scalable, and resilient network services across on‑prem and cloud environments. The team partners closely with Cloud, Security, Application, and Operation teams to deliver standardized, automated networking capabilities that support business growth. We focus on modern network architecture, cloud-native services, and infrastructure automation to improve reliability and speed to delivery. Our global team operates in a fast‑paced, collaborative environment with a strong emphasis on continuous improvement and operational excellence.

Your Role

The Network Infrastructure Operations Engineer is responsible for the monitoring, support, troubleshooting, and implementation of enterprise network and security infrastructure. Working closely with Engineering, Cloud, and Security teams, this role ensures the reliability, performance, and security of network services while driving operational excellence, automation, and continuous improvement.

You are Responsibles for:

• Monitor, support, troubleshoot, and maintain global network infrastructure to ensure high availability, performance, and security.
• Implement infrastructure changes, upgrades, and maintenance activities in accordance with ITSM and change management processes.
• Serve as an escalation point for network incidents, driving timely resolution of service disruptions and root cause analysis.
• Partner with Engineering teams to operationalize new technologies, ensuring successful transition into production support.
• Maintain operational documentation, runbooks, network diagrams, and knowledge articles.
• Support major incidents, disaster recovery exercises, technology refreshes, and vulnerability remediation activities.
• Identify opportunities to improve network reliability, operational efficiency, and automation.
• Develop and leverage automation solutions to reduce manual effort and improve operational effectiveness.
• Participate in on-call support rotations and provide support for critical incidents and maintenance activities as required.

The Experiences you Bring:

• 3-4 years of experience supporting enterprise network infrastructure in an operations, support, or engineering capacity. Strong working knowledge and troubleshooting experience in the following areas:
• Enterprise Networking: Cisco switching, routing, wireless, and data center networking technologies.
• Network Security: Palo Alto firewalls, GlobalProtect, Prisma Access, SD-WAN, VPN, and network security operations.
• Monitoring & Observability: SolarWinds, Splunk, SIEM, and network performance monitoring platforms.
• Automation & Infrastructure as Code: Cisco Catalyst Center, Python, Ansible, Terraform, APIs, and operational automation.
• Cloud Networking: AWS, Microsoft Azure, and Google Cloud networking services and connectivity.
• Operational Excellence: Incident management, problem management, change management, root cause analysis, and service improvement.
• Cisco CCNA / CCNP
• Palo Alto PCNSA / PCNSE
• Azure Network Engineer Associate
• AWS Networking Specialty
• ITIL Foundation

Pursuant to Invesco’s Workplace Policy, employees are expected to comply with the firm’s most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other’s growth and development.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time.