DescriptionThe Role The Program Manager II independently manages complex FF37 network deployment portfolios and drives delivery performance across Engineering and Construction programs. This role owns forecasting, MECD performance, risk management, dependency resolution, leadership communications, and cross-functional execution while ensuring delivery commitments and business objectives are achieved.
Primary Responsibilities: - Own medium-to-large project portfolios from planning through customer-ready completion.
- Drive delivery performance against committed milestones, MECDs, and business objectives.
- Independently manage forecast accuracy, schedule readiness, and portfolio health.
- Lead Engineering, Construction, vendor, and leadership program reviews.
- Own Project Jeopardy management, mitigation planning, and recovery execution.
- Identify and resolve complex cross-functional risks and dependencies.
- Lead escalations involving Engineering, Construction, vendors, Lumen, and leadership teams.
- Develop executive-ready reporting, business impact assessments, and recovery recommendations.
- Ensure compliance with FF37 governance, forecasting standards, and operational procedures.
- Mentor Project Coordinators and Program Manager I team members.
Required Qualifications:- Bachelor's degree or equivalent combination of education and experience.
- Five or more years of project management, program management, engineering, construction, telecommunications, or related operational experience.
- Demonstrated experience independently managing complex project portfolios.
- Experience leading cross-functional teams and influencing without direct authority.
- Strong forecasting, risk management, reporting, and executive communication skills.
- Advanced proficiency with Microsoft Excel, PowerPoint, Teams, and project lifecycle management systems.
Key Success Factors- Portfolio delivery performance
- SiteTracker data integrity
- Project Jeopardy effectiveness
- Leadership reporting quality
- Cross-functional execution
Leadership Expectations:- Independently lead program execution and delivery performance.
- Drive accountability across multiple organizations and stakeholders.
- Proactively identify risks before commitments are impacted.
- Present clear business impacts, decisions, and recovery recommendations.
- Coach and develop less experienced team members.
- Operate with transparency, ownership, integrity, partnership, and a customer-first mindset.
Qualifications- 5+ years of experience in telecommunications, network deployment, or related technical program management.
- Bachelor's Degree or equivalent education and experience or 2-3 years with a master's degree.
- Strong understanding of wireless or wireline network design, engineering, and construction lifecycles.
- Proven success managing cross-functional implementation programs in fast-paced environments.
- Experience with milestone management, forecasting, vendor oversight, and project quality control.
- Exceptional organizational, communication, and analytical skills.
- Ability to synthesize complex information and drive clear action plans.
- Proficient with project management tools, data dashboards, and reporting systems.
• Knowledgeable and able to work in appropriate systems and Microsoft Office
Preferred Skills- Experience with large carriers, fiber deployments, wireless networks, or infrastructure providers.
- Knowledge of engineering SLAs, construction processes, and network activation workflows.
- Advanced Excel/Sheets, data visualization tools, or project tracking software.
- Strong vendor management and contract oversight experience.
CompensationThis information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$70,000-$116,000
Forged Fiber offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
What to Expect NextBackground ScreeningIf you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements.
