BS degree in engineering, computer science, or related field or equivalent experience
6 to 8+ years of experience in network operations or related area
Ability to pass a background investigation for a public trust position
Familiarity with standard network concepts and practices
Experience with virtualization tools like VMware and SolarWinds
Proficiency in Linux
Ability to provide technical oversight or supervision
Responsibilities
Analyze, assess, and troubleshoot LAN/WAN operational issues
Operate and maintain all network hardware and software
Plan and execute network migrations and upgrades
Provide ongoing technical training for staff
Monitor network activity and health metrics
Create and maintain system documentation and SOPs
Provide on-call and after-hours support
Benefits
In-house technical training opportunities
Professional development through network migration projects
Hands-on experience with cutting-edge network technologies
Work with advanced network management tools
Collaboration with a skilled IT team on diverse projects
Full Job Description
Job Description
Analyze, assess, and troubleshoot operational issues in a LAN/WAN infrastructure and be able to make changes including cabling, switches, routers, and firewalls, Layer 2 and Layer 3 design, and network configurations.
Operate and maintain all network hardware and software.
Plan and execute network migrations, network OS upgrades, network hardware upgrades, firewall implementations and VPN installations.
Provide in-house technical training to staff on a continuing basis.
Monitor network activity including, but not limited to, network equipment health, data transfer rates, network connectivity, bandwidth consumption, and security intrusions.
Create, maintain, and disseminate system documentation and Standard Operating Procedures for network maintenance activities.
Maintain and operate communication devices and services including Network
Management tools, equipment and software, and telephone support lines (such as the 1-888-OPSnet line).
Deliver monthly reports concerning network metrics including, but not limited to, network uptime statistics, bandwidth consumption, network link utilization, and outages for both network links and network equipment.
Configure and operate CISCO Unified Communications server (Call Manager) in support of enterprise wide VOIP Phones and DVTCs.
Configure Quality of Service (QOS) over a Multiprotocol Label Switching (MPLS) network to support classes of service and voice/video traffic.
Provide the on-call and after-hours support as required.
Requirements
A BS degree in engineering, computer science, related field or equivalent demonstrated experience
Ability to pass a background investigation for a position of public trust
Ability to work under general supervision.
Familiar with standard concepts, practices, and procedures.
Ability to provide technical oversight or supervision of others.
6 to 8+ years of experience in the field or in a related area.
U.S. Citizen or Green card is required for the position. Candidate must successfully pass a Federal Background Investigation.
Virtualization environments and tools such as VMWare, vCenter
