Title: Network Engineer Location: Baton Rouge, LA Key Notes/Company Details: - Founded in 2008, the company recently rebranded with a newly created go-to-market model - They're highly trusted by their customers (relationship-driven sales) and have a high-performing value system that has not been exhibited in the past. They stick by their word and the solidarity brings them long-term customers. - There is internal cohesiveness, unity, and a strong focus on strategy. Highly supportive, encouraging, and direct leadership. - The team is growing rapidly, and they are very collaborative. - The organization has a very good focus on the target market. They know who the end customer is down to a T. There's no question of who they're going after, and they have great messaging so their identity is very clear. - This is a Hybrid office role, Highly flexible Responsibilities: - Configure and install software, switches, routers, firewalls and other network devices - Monitor network performance and integrity; utilize network diagnostic, monitoring and analysis toolsets - Resolve client issues and support tickets from the helpdesk, or internal tiered escalation requests - Automate tasks and monitor effectiveness - Mentor team members on technical issues - Create and test security measures (e.g., access authentication and disaster recovery) - Communicate with team leads, stakeholders and clients on status of deliverables - Maintain complete technical documentation - Suggest improvements to network performance, capacity, and scalability - Unpack, rack, cable, and power up all equipment - Manage time effectively and assist on projects without assistance - Ability to design, deploy, and troubleshoot small to medium size network and server infrastructures - Comprehend and execute tasks outlined by a statement of work or project plan - Work in a team environment and support other individuals in a primary or secondary role Requirements: - At least 5 years of experience working as a network engineer - Expert knowledge of enterprise level network design, engineering, and administration - Ability to quickly gain expertise in new technologies to fulfill customer requirements and develop creative solutions - Programming languages - Proficient in general-purpose scripting languages such as PowerShell or Python - 2+ mid-level or 1 expert-level certification(s) from strategic vendors such as Extreme, Palo Alto, HPE, Cisco: Mid-level Examples: Palo Alto PCNSA, Extreme Certified Specialist, Aruba ACCP, ACMP. Expert-Level Examples: Cisco CCIE, Palo Alto PCNSE, Aruba ACCX/ACMX - The ability to solve problems within the network proactively and after they arise. The ability to use analytical skills to understand problem origination, apply a logical troubleshooting process to effectively solve the issue, determine root cause, and prevent it from recurring - The ability to explain technical issues to non-technical individuals, and the ability to build strong client relationships - The ability to mentor team members on technical issues - Ability to prioritize tasks and to delegate them when appropriate. - Expertise in core infrastructure services including: - Switching - VLANs, STP, LACP, MLAG - Routing - Static, OSPF, BGP, IEGRP - Wireless - 802.11a/b/g/n/ac/ax, Captive Portal, Channel Management - DHCP - DNS - 802.1x - LLDP, SNMP, Syslog, ACLs - Experience with 3 or more of the following skills: - Design and implementation of Extreme Networking Switching/Routing/Fabric - Design and implementation of Extreme Networking NAC/XMC - Design and implementation of Cisco Switching/Routing - Firewall migrations from SonicWall/ASA to Palo Alto/FortiGate - Design and implementation of Citrix NetScalers - Greenfield and brownfield deployments of ASA, FortiGate, or Palo Alto Firewalls - Design and implementation of Controller-based Wireless Solutions from Cisco, Aruba, or Extreme - Providing top level support for complex networking issues - Design and implementation of SDWAN solutions from vendors such as VeloCloud, Silver Peak, Palo Alto, Citrix, etc. - Design and implementation of 802.1x authentication both at a switching level and backend Microsoft PKI infrastructure - Provide top level support for troubleshooting Networking, Firewall, or Load Balancer issues - Design and implementation of monitoring solutions such as PRTG, LogicMonitor, or Solarwinds - Perform in-depth analysis of networking configurations and provide recommendations based on that analysis - Travel: 25-35% required. Must have reliable transportation, a valid driver's license, and ability to legally operate a motor vehicle. Benefits: - Medical, dental, and vision insurance - 401(k) Plan with a company match - Short-term / long-term disability and life insurance - Flexible PTO - 8 hours of volunteer time off - 8 company paid holidays - Employee Assistance Program (EAP) Comparable Title