Job Summary
The Network Capacity Planner supports network capacity planning to ensure sufficient capacity is available to meet organizational requirements. This role involves preparing monthly and ad hoc capacity reviews, monitoring the implementation of approved capacity changes, analyzing large datasets to identify potential issues, and developing recommendations. The position works closely with Network Engineering, internal stakeholders, and cross-functional teams within an Agile environment focused on Network Provisioning and Capacity Planning. Responsibilities also include providing technical consulting, resolving complex problems, improving processes, translating business requirements into technical solutions, and ensuring compliance with established IT standards and procedures.
Key Responsibilities
• Provide consulting services to evaluate, recommend, design, and implement technical solutions and process improvements related to information technology.
• Prepare monthly and ad hoc network capacity reviews and monitor the implementation of approved capacity changes.
• Transform and analyze large datasets to identify potential capacity issues, highlight risks, and develop recommendations.
• Collaborate with Network Engineering, internal stakeholders, and cross-functional teams to address capacity planning and provisioning requirements.
• Provide collaborative and consultative support for technology strategy, problem resolution, and the execution of business requirements for assigned IT business areas.
• Establish and apply methodologies and measures to ensure processes and procedures are effective and comply with IT standards.
• Coordinate, plan, and execute solutions that meet the needs of clients, work teams, and internal or external management groups.
• Anticipate client needs and identify business and technology requirements by building effective relationships with clients and relevant stakeholders.
• Assess client needs and recommend best practices and appropriate changes to address business and technology requirements.
• Review and evaluate relevant data to develop technical recommendations and suitable alternatives.
• Provide strategic guidance and support to clients and leaders in complex situations.
• Lead process improvement initiatives and discussions on long-term technical solutions.
• Present recommendations, decisions, and outcomes to senior management through written and verbal communications.
• Oversee the initial development of projects involving new processes and their integration with existing processes.
• Communicate process changes to impacted clients and other relevant stakeholders.
• Perform other related duties as assigned.
Required Qualifications
• Bachelor's degree or equivalent experience, with 6-9+ years of relevant work experience.
• Comprehensive knowledge of networking concepts and principles.
• Knowledge of data analysis and data science concepts.
• General knowledge of business operations, organizational functions, policies, procedures, and technologies.
• Strong interpersonal, negotiation, and problem-solving skills, with attention to detail and creativity.
• Excellent oral and written communication skills, with the ability to tailor communications to the intended audience.
• Understanding of risk management principles and the ability to apply risk management practices when making decisions.
• Ability to work under direction and guidance while planning procedures and methods to achieve defined objectives.
• Ability to make decisions within established standards and achieve assigned results using professional methods, training, business principles, and practical experience.
• Ability to work collaboratively with clients, internal and external stakeholders, and cross-functional teams.
