Bachelor's Degree in Computer Science or related field plus 4 years of experience; equivalent experience acceptable.
Advanced knowledge of corporate-level network architecture.
Familiarity with ITIL Fundamentals and vendor negotiation skills.
Ability to resolve moderate to complex network issues.
Strong communication skills for effective collaboration with staff at all levels.
Proven ability to foster good interpersonal relationships within a team.
Effective time management and prioritization capabilities.
Responsibilities
Implement and support network equipment for voice and data, including firewalls.
Provide comprehensive support for network hardware and software.
Install and troubleshoot network systems to ensure optimal performance.
Engage in evolving new products and services aligned with business needs.
Develop solutions through thorough analysis and research.
Lead IT projects focusing on enhancing network infrastructure.
Diagnose and resolve complex network problems efficiently.
Offer insights for network optimization and management.
Benefits
Multiple medical plan options, dental & vision coverage, and life insurance.
401(k) with employer match to support retirement planning.
Generous paid time off policy including vacation, sick days, and holidays.
Lifestyle spending account along with employer-paid mental health support.
Education reimbursement and professional development opportunities.
Full Job Description
What You'll Do Day-To-Day
Implements and supports network equipment for voice and data including internet firewalls.
Provides support for network hardware and software.
Installs and troubleshoots network systems.
Engages in the evolution of new products and services.
Develops solutions requiring analysis and research.
Leads IT projects related to network infrastructure following IT project methodology.
Diagnoses and fixes complex network problems.
Provides input and makes recommendations on network optimization, management and oversight.
What You'll Bring
Bachelor's Degree in Computer Science or a related field with a minimum of 4 years of related experience is required. Equivalent work experience may be considered in lieu of degree.
Advanced knowledge of corporate-level network architecture.
Knowledge of ITIL Fundamentals. Ability to define and negotiate with vendors or suppliers for products and services.
Ability to diagnose and resolve moderate to complex network issues.
Excellent communication skills to work effectively with all levels of staff and management.
Ability to develop and maintain good interpersonal relationships; work collaboratively within a team environment.
Prioritizes tasks and managing time effectively to meet deadlines.
Preferred Skills:
Demonstrated multi-year experience in the administration and technical support of enterprise-level Cisco solutions.
Comprehensive knowledge of Cisco networking (wired and wireless), VoIP, WAN routing, and security protocols.
Total Rewards Package
Salary: $85,000-$116,000 and may also include annual incentives and performance bonuses. The base salary range is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.
Health & Wellness: Multiple medical plan options, dental & vision coverage, life insurance, long- and short-term disability, and optional supplemental plans (critical illness, accident, hospital indemnity, dependent life).
Retirement: 401(k) with employer match.
Paid Time Off: Up to 3 weeks of vacation, 8 sick days, and 13 paid holidays annually.
Extra Perks: Lifestyle spending account, employer paid mental health support, education reimbursement, professional development opportunities, adoption assistance, parental leave, and employee assistance programs.
