Role Description
• We are seeking a Network Engineer to join our growing team. This role will be responsible for designing, maintaining, and troubleshooting complex network environments, ensuring secure and seamless connectivity across client infrastructures.
• The ideal candidate will bring strong technical expertise, excellent problem-solving abilities, and a collaborative mindset to work alongside IT teams in delivering robust, scalable, and secure networking solutions.
Key Responsibilities
Network Administration & Support
• Maintain, configure, and troubleshoot LAN/WAN, firewalls, routers, and switches.
• Monitor network performance and proactively recommend improvements.
• Ensure network security through firewall configurations, VLANs, and access controls.
Network Design & Implementation
• Design and deploy network solutions aligned with client requirements.
• Implement network upgrades, expansions, and hardware replacements.
• Support high-availability and disaster recovery strategies.
On-Site Troubleshooting & Resolution
• Conduct physical inspections: verify device power, cabling, airflow, and rack stability.
• Perform connectivity testing: Ethernet/fiber validation, SFP reseating, switch port analysis.
• Execute hardware replacements: swap failed devices, document asset changes.
• Collaborate with remote support teams via secure sessions and live troubleshooting.
• Conduct post-resolution validation: ping tests, trace routes, throughput checks, firewall/VLAN verification.
Documentation & Reporting
• Update ITSM tickets with actions taken, replaced components, and client sign-off.
• Record spare parts usage in ITSM asset inventory.
• Update network diagrams and CMDB after changes.
• Escalate unresolved issues with clear diagnostics and temporary workarounds.
Qualifications & Skills
• Proven experience in Network Administration and Network Engineering.
• Strong knowledge of network design, implementation, and security best practices.
• Hands-on expertise in configuring and operating routers, switches, and firewalls.
• Proficiency in troubleshooting complex network issues under pressure.
• Excellent problem-solving and analytical thinking skills.
• Strong communication, teamwork, and client-facing abilities.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Certifications such as Cisco Certified Network Associate (CCNA), CompTIA Network+, or higher-level Cisco certifications are a plus.
Why Join Us?
• Opportunity to work on global projects across diverse industries.
• Exposure to the latest networking technologies, cloud platforms, and security practices.
• Collaborative work culture that values innovation, learning, and career growth.
• Be part of a team driving digital transformation and sustainable IT solutions.
