DNI/Creative IT Solutions is providing all systems administration and network engineering skill sets for the US Army's global email systems for the Defense Information Systems Agency (DISA).
This position shift is 7:30AM - 3:30PM, Tuesday through Saturday- Install, configure, administer and maintain currently supported and subsequent versions of network offerings within a commercial cloud tenant construct.
- Create Standard Operating Procedures (SOP), and Tactics, Techniques, and Procedures (TTP), The contractor shall ensure all documents and reports are written and formatted properly.
- Monitor tenant performance utilizing cloud based monitoring and alerting software.
- Ensures that all projects they are supporting have the latest updates on and that government leadership is tracking any priority efforts that are not expected to meet mission timelines. The contract should be prepared to participate in high level briefings for workload they are supporting.
- All contractor actions must be done in accordance with official government guidelines to maintain compliance with all government policies and process.
- The contractor shall deliver Quality Assurance and Service Level Management project reports using Government owned data to perform and provide weekly, monthly, quarterly, and annual Quality Assurance (QA) reports. The contractor shall ensure projects follow government processes for assigning, categorizing, and documenting from start to completion.
- Maintain the current dashboard and implement necessary changes to report up to date metrics and analyses. The contractor shall have privileged access to a DISA information system, which shall have an ability and authority to control and change program files, and other users' access to data.
- Evaluate and engineer highly available network solutions based upon customers' requirements which are capable of meeting strict uptime requirements.
- Use the established change management process to provide changes in response to policies, security, or customer requests. Ensure compliance with Joint Task Force (JTF) directives for ports and protocols.
- Supported functions include but are not limited to installing, configuring, monitoring, operating, upgrading, patching, technical refresh, troubleshooting, deep packet inspection, network packet capture, quality assurance, and Return Material Authorization (RMA) network communications equipment.
- Ensure the migration and implementation efforts conform to the physical and logical infrastructure and security configurations (such as Access Control List (ACLs) and deny-by-default).
- Implementation and configurations of hardware or software devices and network functions to support new services and applications.
- Compliance with security controls, including, but not strictly limited to, providing confidentiality, integrity, and availability as well as government compliance with Security Technical Implementation Guidelines (STIG), Zero Trust and Defense in depth.
- Interact/coordinate with service desks, technical staff and customers to resolve technical problems or provide information.
- Perform backups IAW applicable regulations, policies and guidance and ensure backup failures are properly addressed.
- Provide callback and after-hours support.
- Work non-prime shift
Requirements- 5+ years of network engineering experience
- An active Secret security clearance is REQUIRED.
- Security+ certification is REQUIRED.
BenefitsThis is a full time/permanent position with excellent benefits, and outstanding compensation including full medical, dental, 401K vacation and holiday pay.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
