The Core Networking team is looking for a Sr. Network Development Manager to join our Network Fabric Engineering (NFE) team. As a Network Development Manager, you will be responsible for managing teams that build, deploy and scale the Amazon networks that support AWS, customers, and other business units, across multiple global datacenters.
As part of this Network Development Manager role, a successful candidate will be responsible for managing one of our global teams aligned with one of our network fabrics. Direct reports will include Network Development Engineers, who own design and optimization of the future state of the global Amazon network. The Topology team is expected to identify optimal and efficient designs to manage traffic flows, failure scenarios and optimal capacity. The team is also responsible for deep-dive and root-cause analysis of events, which impact our customers ensuring that we improve our processes and designs in order to avoid customer impact in the future. AWS leaders are highly-technical and understand their environment to accurately represent operational issues and exercise high judgment during high severity events. As the manager of one of our Topology teams, successful candidates will be responsible for setting and delivering on the strategic vision for the team.
Our engineers, managers and leaders are innovators at heart; come join us and become integral to the technology company that is the past, present, and future of real Cloud Computing.
As a Network Development Manager for the Building Connectivity Engineering Network team in AWS Networking, you will be responsible for building and managing Data Centers globally. Your job is to lead a team of 6+ highly skilled Network Development Engineers and deliver solutions that are always available, never constrain customers, continually reduce cost and provide low and consistent latency. You will leverage your skills in strategy, network design and planning, capacity management, project management, recruiting and team development to build a high performing team that delivers an exceptional customer experience.
Key job responsibilities
Operational Excellence
As a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes creating processes and procedures to improve efficiency in our day-to-day tasks and projects. You will drive standards across the network, and ensure that we are fully compliant to those standards and policies. You will work closely on supporting our internal customers, and ensuring that their needs and issues are being addressed.
Network Measurement
As a Network Development Manager, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best ROI. This includes measurement of our issues, network capacity, vendor equipment/failures analysis and network performance.
Performance Management/Team Health
You will own all facets of performance and career management for the team. Regular one-on-one meetings with all team members are required. You will be expected to provide both technical and 'soft skill' mentoring in order to maintain a well-rounded, world-class organization. This includes project management, quality audits and coordination of training sessions with senior-level engineers as well as day-to-day oversight of the team including scheduling of a 8x7x365 operational rota.
Incident/Change Management
You will be integral to developing and improving incident and change management within the Networking space. Responsibilities include driving initiatives regarding improvements to existing tools & processes and providing feedback on new practices & procedures in order to scale with the rapid expansion of the Amazon platform and customer base.
Recruiting and Hiring
You will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training takes place for all new hires.
Automation
You will be heavily involved in driving the team to analyze day to day operations in order to identify new automation opportunities. This will include helping our software teams in Networking understand our requirements and drive their roadmaps to ensure that our network engineers are able to directly create new automation tasks directly within those software frameworks rather than relying on other teams to deliver them.
Goal Setting and Delivery
You will directly own defining and delivering strategic goals for your team and for the wider Topology team. As part of this responsibility, you will be expected to communicate goals to the team, align the necessary resources, and communicate status to the wider leadership team.
A day in the life
• Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs.
• Manage customers during problem resolution and operating efficiently under pressure.
• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
• Travel to data center/network sites and Amazon/customer offices as needed.
About the team
AWS Network Fabric Engineering (NFE) owns datacenter network services that provide unconstrained connectivity to our customers, such as EC2, EBS, S3 and Amazon CDO Services. We own the networks internal connection to the datacenters end to end, including scaling and operational functions, for both traditional datacenters. We also own newer AWS offerings such as Outposts and Local Zones.
BASIC QUALIFICATIONS
- Bachelor's degree or above in computer science or equivalent
- 5+ years of engineering experience
- • 5+ years people management experience or relevant leadership experience, managing a team of 8+ individual contributors.
- • 3+ years of past experience with network engineering either as a manager or individual contributor.
PREFERRED QUALIFICATIONS
- • Experience presenting root cause analysis and error correction from operational events to senior management.
- • Working knowledge and experience of developing operational metrics.
- • Working knowledge of Networking (TCP/IP, Routing/Switching & Troubleshooting).
- • Linux experience, the ability to script in Python, Perl or shell, and demonstrated experience automating and managing networks with software.
- • Experience representing your team/technical area to senior management.
- • Experience contributing to the creation and implementation of high quality, high volume recruiting plans.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 175,100.00 - 236,900.00 USD annually
