What you will do1.Lead the end-to-end implementation of NetSuite for Plaud's multi-entity, multi-currency business across multiple revenue streams. Design the chart of accounts (COA) and subsidiary/entity structure, and configure approval workflows, roles and permissions, and custom fields, records, and forms;
2.Own data migration and system cutover, including data extraction, cleansing, field mapping, validation, migration execution, and reconciliation against legacy balances;
3.Manage the system integrator (SI) and oversee implementation quality. Establish the requirements baseline, critically review configuration proposals, lead user acceptance testing (UAT) with business users and real data, track and prioritize defects, and drive resolution. Ensure configuration decisions are fully understood and documented internally before go-live;
4.Administer and continuously optimize NetSuite after go-live. Maintain SuiteFlow automations, SuiteAnalytics dashboards and saved searches, CSV import templates, and user roles. Independently read, debug, and modify SuiteScript 1.0/2.x to resolve issues and extend functionality;
5.Build and manage integrations between NetSuite and Shopify, Amazon, WMS/3PL, payment gateways, and banking feeds using Celigo, Boomi, or SuiteTalk/REST. Continuously improve integration reliability and reconciliation accuracy, drawing on leading practices at comparable DTC hardware companies;
6.Serve as the in-house finance systems expert, partnering with Finance, Operations, and Supply Chain to translate business requirements into NetSuite configurations. Maintain process and system design documentation to reduce key-person dependency, and build the financial structures needed to support new entities and market expansion.
Skills, qualifications and experience we look for1.Proven hands-on delivery of at least one complete NetSuite implementation, covering requirements, configuration, data migration, UAT, go-live, and post-go-live support (hypercare). Able to explain personal contributions, implementation challenges, solutions, and lessons learned in detail;
2.Experience independently administering NetSuite, including roles and permissions, approval routing, custom fields, records and forms, saved searches, SuiteAnalytics, CSV imports, and SuiteFlow;
3.Ability to read, debug, and modify SuiteScript 1.0 and 2.x;
Strong accounting knowledge across general ledger (GL), accounts receivable/payable (AR/AP), fixed assets, intercompany eliminations, multi-entity and multi-currency consolidation, and month-end close. Able to independently assess accounting requirements and design appropriate COA and entity structures without relying on the implementation partner for accounting judgment;
4.Hands-on data migration experience, including extraction, cleansing, field mapping, validation, cutover execution, and reconciliation against legacy balances with at least 99% accuracy.
Preferred Qualifications
1.NetSuite certification, such as SuiteFoundation, Administrator, or ERP Consultant;
2.Experience in consumer hardware, consumer electronics, DTC, or cross-border e-commerce. Familiarity with revenue recognition across multiple channels under ASC 606, inventory and landed cost accounting, or standard costing is a strong plus;
3.Prior experience at a NetSuite implementation partner, with practical insight into implementation partner management and configuration quality.
What we offer - Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud's long-term success.
- High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
- Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
- Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
- Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.