Bachelor's degree in Information Systems, Accounting, Business, or equivalent experience
3 to 5 years of hands-on Oracle NetSuite administration experience
Experience supporting Accounting, Operations, Sales, or Purchasing workflows
Proficiency with Saved Searches, SuiteAnalytics, dashboards, and user administration
Strong problem-solving, communication, and organizational skills
Responsibilities
Manage users, roles, permissions, and overall NetSuite configuration
Build custom records, fields, forms, and workflows using SuiteBuilder and SuiteFlow
Develop reports and KPI scorecards for Finance, Operations, and Sales teams
Coordinate upgrades, sandbox testing, and end-user support
Support core business workflows and integrations with CRM and eCommerce platforms
Benefits
Monday to Friday schedule, 7:00 AM - 4:00 PM
Opportunity to lead and innovate in a key role
Direct impact on business operations
Collaboration with cross-functional departments and third-party partners
Potential for professional development and certification opportunities
Full Job Description
NetSuite Administrator
Location: Hayward, CA
Schedule: Monday - Friday, 7:00 AM - 4:00 PM
Department: IT
Salary Range: $120k to $145k
About the Role
Are you a skilled Oracle NetSuite Administrator looking for an opportunity to lead, innovate, and directly impact business operations?
As CHC's primary internal NetSuite Subject Matter Expert, you will drive system configuration, workflows, reporting, and business process improvements in close partnership with cross-functional departments and third-party partners.
What You'll Do:
System Administration: Manage users, roles, permissions, dashboards, security, access controls, and overall NetSuite configuration.
Customization & Data: Build custom records, fields, forms, and workflows using SuiteBuilder and SuiteFlow. Oversee CSV imports, data integrity, and mass updates.
Reporting & Analytics: Develop Saved Searches, SuiteAnalytics Workbooks, reports, and KPI scorecards supporting Finance, Operations, Purchasing, Sales, and Executive teams.
Support & Upgrades: Coordinate upgrades, sandbox testing, support cases, and end-user troubleshooting/training.
Integrations: Support core business workflows (Order-to-Cash, Procure-to-Pay, WMS/Inventory) and integrations with CRM, payroll, 3PL, and eCommerce platforms using SuiteTalk or middleware tools.
Qualifications
Required:
Education & Experience: Bachelor's degree in Information Systems, Accounting, Business (or equivalent experience) AND 3 to 5 years of hands-on Oracle NetSuite administration experience.
Functional Knowledge: Proven experience supporting Accounting, Operations, Sales, or Purchasing workflows (specifically Order-to-Cash and Procure-to-Pay).
Technical Proficiency: Hands-on skill with Saved Searches, SuiteAnalytics, dashboards, user administration, and Microsoft Excel.
Soft Skills: Exceptional problem-solving, communication, and organizational skills.
Preferred (Bonus Points!):
NetSuite Administrator, SuiteFoundation, or SuiteAnalytics Certification.
Experience in Manufacturing or Distribution industries.
Familiarity with SuiteScript/JavaScript, SQL, or middleware platforms (Celigo, Dell Boomi, Jitterbit, etc.).
Experience creating SOPs and user training documentation.
