Neighborhood & Community Services Director

Salary : $112,112.00 - $188,302.40 Annually
Location : Neighborhood & Community Services, 100 NW 1st Avenue, Delray Beach FL 33144, FL
Job Type: Full-time
Job Number: 02955
Department: Neighborhood & Community Services
Division: 24-000 Administration
Opening Date: 09/25/2026
Closing Date: 10/9/2026 4:00 PM Eastern

Job Description
Veterans' Preference Applies

This is professional work in the management and administration of the Neighborhood and Community Services Department overseeing Code Enforcement, Neighborhood Services, Sanitation, and Clean and Safe Divisions. Work is performed under the administrative direction of the Assistant City Manager.
Essential Job Duties
The following duties are normal for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Manages staff work assignments in the Code Enforcement, Neighborhood Services, Sanitation, and Clean and Safe Divisions, promoting voluntary compliance to the City's Code of Ordinances, and Land Development Regulations and other policies adopted by the City.
• Provides leadership and management over code compliance process and staff.
• Oversees Federal Grant programs.
• Develops and implements departmental policies and procedures.
• Attends meetings of City Commission and Special Magistrate.
• Prepare and present agenda items in compliance with City's Code of Ordinances and Land Development Regulations for City Commission.
• Confers, meets with and corresponds with the public, developers, contractors, architects and other department heads to resolve problems, facilitate redevelopment activity and projects and other code-related problems.
• Responsible for preparation and implementation of the annual budget.
• Attends and facilitate various City advisory boards and citizen group meetings.
• Performs and coordinates special projects assigned by the City Manager.
• Coordinates and manages non-profit partner performance under applicable grant programs.
• Maintains effective working relationships with other Department Heads, elected officials, other government agencies, and the public.
• Responds to and resolves community and organizational inquires and complaints.
• Performs all functions and responsibilities according to the, Palm Beach County Code of Ethics and Florida State Statutes 112.313.
• Fosters positive employee relations and employee morale on a City-wide basis.

Minimum Qualifications

• Graduation from an accredited four-year college or university with a bachelor's degree in Public Administration, Planning or Business Administration or a related field.
• Seven (7) years in management or supervisory position in community development.
• Extensive knowledge of City Code of Ordinances, code enforcement policies and procedures.
• Must have a FACE certification or obtain it within 6 months of the hire date.

Knowledge of Federal Housing and Community Development Programs. Knowledge of private sector affordable housing and community development initiatives. Ability to manage and prioritize routine, specialized and complex assignments and problems utilizing knowledge acquired through prior education, training, and experience. Extensive knowledge of Code Enforcement procedures and strategies and building codes. Knowledge of modern management techniques. Ability to handle irate people with tact and diplomacy. Ability to facilitate meetings and guide groups to identify and accomplish goals. Ability to effectively lead and manage an organization. Ability to innovate and implement plans and programs. Skill in use of a personal computer. Skill in public relations. Ability to communicate effectively in oral and written form. Ability to adapt to an evolving and continually improving environment. Requires demonstrated ability to utilize personal computer and office software such as MS Word, MS Excel and electronic mail.

The abilities expected of all employees include being able to respond to supervision, guidance and direction of superiors in a positive, receptive manner and in accordance with stated policies, be appropriately groomed and attired so as to present a professional image in accordance with the organization's mission, goals, and policies; report for work promptly and properly prepared at the time and place required by the assignment or orders; notify the appropriate supervisor of intended absences in accordance with stated rules; conform with standards and rules regarding use of accrued time; demonstrate a polite, helpful and courteous manner when engaged in any activity with the public; operate and care for equipment to manufacturer's specifications and/or within the specified parameters; demonstrate an understanding, consideration, and respect of cultural, religious, and gender differences when interacting with the public and colleagues.
A comparable combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position, may be substituted for the minimum qualifications.
Supplemental Information
Physical Demands/Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear, use hands to finger, handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Works inside in an office environment.

SELECTION GUIDELINES: Formal application, rating of education and experience; oral interview and reference check; job related tests might be required. The job description does not constitute an employment agreement with the employer, and requirements of the job change.
Full-time employees of the City of Delray Beach are provided with a comprehensive benefits package that includes paid holidays, sick leave, vacation, health insurance, life insurance, long-term disability insurance, a defined pension plan, and much more. Benefit coverage varies by employee group.
For a more detailed overview please
01

The City will not consider applicants who have used tobacco products for a period of at least three months prior to application for employment. The definition of "tobacco products" shall include, but is not limited to, cigarettes, e-cigarettes, cigars, chewing tobacco, pipes and snuff. Have you used any tobacco products for a period of at least three months prior to your application for employment?

• Yes
• No

02

Do you possess a valid Florida Driver's License with a good driving record? If you possess a Driver License from another state please acknowledge you must obtain a Florida one within 30 days of the hire date.

• Yes, I have a Florida driver license with a good driving record
• I have it from another state but I acknowledge I must obtain a Florida one within 30 days of the hire date.
• I don't have a Driver License from any state.

03

Please indicate your highest level of education:Please note, a copy of certificate / diploma MUST be uploaded and attached to the application for consideration

• Some High School
• High School Diploma or G.E.D
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Masters Public Administration
• Doctorate Degree

04

Please indicate if you possess a degree in the following majors:

• Business Administration
• Planning and Development
• Public Administration
• Other

05

If you indicated "Other" for question #3, please indicate your major below:Indicate N/A if not applicable.
06

How many years of verifiable experience in management or supervisory position in community development do you have?

• No experience
• Less than a year
• One to two years
• Three to four years
• Five to six years
• Seven to eight years
• Nine to ten years
• Eleven years or more

07

Please describe your verifiable experience (ex. company name, dates, essential duties) in management and/or supervisory role in community development:Indicate N/A if no experience.
08

Do you have knowledge or verifiable work experience in Federal Housing and Community Development Programs:

• Yes
• No

09

Please describe your verifiable experience (ex. company name, dates, essential duties) in Federal Housing and Community Development Programs:Please indicate N/A if no experience.
10

Do you have verifiable working experience with Code Enforcement procedures, strategies, and building codes?

• Yes
• No

11

Please describe your experience (ex. company name, dates, essential duties) in Code Enforcement procedures, strategies, and building codes.Indicate N/A if not applicable.
12

Do you have knowledge of City Code Ordinances pertaining to Code Enforcement?

• Yes
• No

13

Do you have a FACE (Florida Association of Code Enforcement) certification? If yes, you must attach a copy of your certificate in order to be considered, otherwise your application will be rejected.If no, please acknowledge that you must obtain the certification within 6 months to one (1) year of the hire date.

• Yes, I am attaching a copy of my certificate in order to be considered for the position
• No, but I acknowledge that I must obtain the certification within 6 months to one (1) year of the hire date

14

Are you claiming Veteran's preference in employment? If so, you must scan and attach a copy of your DD-214 to this application and you must fill the veteran's form from the link in question # 23 from your application. Otherwise, your claim will not be considered. Please note that only DD-214 with HONORABLE discharge qualify to claim veteran's preference.

• Yes
• No

Required Question