National Support Specialist, Real Property Management Services

Who Can Apply?:

Internal (DCC Employees) and External (General Public)

Salary Range:

$109,219 - $141,984

Employment status:

Continuing

Flexible work option:

Hybrid (2 days/week)

Term Length:

Security Level:

Reliability

Language Requirement:

Bilingual Preferred

Closing Date:

15/11/2026

Country:

Canada

Reporting to the National Director, Real Property Management Services (RPMS), the National Support Specialist, RPMS, provides integral support to developing and managing the rollout of RPMS service line initiatives. The National Support Specialist is responsible for planning, delivering, transitioning, and sustaining national RPMS initiatives, such as training and policy development, to meet service line objectives and goals. The National Support Specialist prepares general and technical resources that support DCC practitioners involved in portfolio management support, facility management, maintenance planning, development planning, energy management and the delivery of spatial data services. The incumbent also develops creative solutions to problems, manages project risks, develops strong working relationships with stakeholders, and ensures the service line supports cross-team collaboration, and quality and timeliness of deliverables.

KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:
Primary

• Provide functional leadership and project management for RPMS initiatives, including input into configuring and implementing Software as a Service tools
• Design, develop, deploy, support and maintain national service line guidance and training materials
• Develop, recommend and ensure implementation of service line policies and procedures
• Support and/or lead the development and implementation of national service line initiatives
• Leverage Client-Partner, DCC and service line knowledge, skills and experience to navigate uncertainty, ambiguity and complexity in the delivery of real property
  management services
• Present deliverables that include and interpret complex ideas and information, supporting the delivery of training of all types
• Manage all assigned deliverables with a specific focus on scope, schedule, cost and quality
• Define performance metrics for training and other deliverables, monitor and report on implementation and make recommendations for improvement
• Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders
• Ensure quality standards are met, in line with corporate and Client-Partner expectations

Other

• Provide technical support to regional service line leaders on the planning and implementation of national service line initiatives
• Manage risk
• Other duties as assigned

SKILLS

General and Specific Knowledge

• Extensive knowledge of best practices, methods and trends in asset management planning and capital management software
• Knowledge of best practices, methods and trends and in real property, land use, energy management and facility maintenance
• Knowledge of database design, statistics and data sciences
• Knowledge of best practices and trends in Building Information Modelling and geospatial data systems
• Extensive knowledge of DCC and of Client-Partner defence infrastructure policies, practices and procedures
• Knowledge of best practices in project management
• Knowledge of Treasury Board Secretariat policies and procedures

Formal Education and/or Certification(s) and Experience

• Minimum: university degree in engineering, architecture, data sciences, computer science, business or related field with eight years' relevant experience, or the equivalent
• Preferred: the minimum qualifications plus experience using computerized maintenance management systems and/or capital asset management software and
  certification/experience in project and program management

Abilities

• Use applicable computer software and operating systems
• Write proposals, technical texts and reports
• Demonstrate business acumen, leadership and human resources management skills
• Apply project, real property, contract and risk management techniques
• Resolve complex problems with multiple stakeholders

DEVELOPMENT AND LEADERSHIP

• Lead project teams and collaborate with others nationally
• Provide technical and functional direction and advice to other employees

WORKING CONDITIONS

• Typical office environment with occasional travel

Check out your benefits
Working with us offers excellent opportunities for growth and advancement-and entitles you to one of the job market's best benefits packages valued at between 25 and 30% of your salary.

Your package includes:

Health and Wellness

• 100% employer-paid annual sick leave, and health and dental premiums
• $400 wellness allowance to help cover expenses such as a gym membership
• $2,500 for mental health services on top of regular $2,500 paramedical coverage
• Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans

Home and Family

• Life, accidental-death, and short-term disability insurance
• Enhanced inConfidence employee and family assistance program
• Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
• Flexible workplace options, including $400 allowance every two years, to support working from home

Leave and Retirement

• Public-service pension
• Comprehensive vacation and other paid-leave plans, along with enhanced travel benefits coverage

To begin a career with Defence Construction Canada (DCC), you must be a Canadian Citizen or a permanent resident of Canada. As a condition of employment with DCC, a minimum reliability security status clearance is required and some roles may require secret security status clearance.

DCC is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must have five years of verifiable background information and to be eligible for a "Secret" clearance, you must have 10 years of verifiable background information. The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening.

The appropriate security clearance is a condition of employment and it is the candidate's or employee's responsibility to ensure, they are able to obtain and maintain their required security level clearance to begin or continue their employment with DCC. Failure to obtain or maintain, the appropriate level of security clearance means either the candidate or employee will not receive a job offer, the conditional offer will be rendered null and void or their employment will be terminated with cause. A thorough security clearance process will be applied to all candidates or employees considered for an appointment; this process includes inquiries, verifications and assessments regarding matters such as, but not limited to:

• criminal record checks
• reference checks
• previous employment
• open source checks
• credit/financial status

DCC's Code of Business Conduct (Code) is a condition of employment. It serves to enhance public confidence in the integrity of DCC Employees and provides clarity to Employees on a number of issues, including real or perceived conflicts of interest. Before applying to this (or any) position at DCC, candidates shall familiarize themselves with the Code, because new employees are required to certify that they have read, understood, and agreed to observe the Code upon commencing work at DCC. Employees are further required to review their obligations under the Code and notify the President's Office of any changes in their circumstances at the earliest possible opportunity, and to complete the Annual Update once a year.

Be part of a diverse and inclusive workplace!

Roles at DCC will require security at various levels including Reliability, Secret, Top Secret and for Canadian Eyes Only (proof of Citizenship required). While we welcome applications to our roles who are not Canadian citizens who are eligible to work in Canada and have at least 5 years of verifiable background information, selection will depend on the specific role's requirements.

At DCC, we are committed to ensuring everyone has a voice and can be their authentic selves in our workplace. We actively encourage applications from all, including but not limited to, women, Indigenous Peoples, persons with disabilities, visible minorities and members of the LGBTQ2+ community.

DCC's goal is to provide barrier-free access to employment opportunities and workspaces for employees and candidates. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodations), please let us know and we will work with you to meet your needs. Should you require accommodation, please email careers@dcc-cdc.gc.ca.