National Service & Monitoring Sales ManagerORR Protection Systems is seeking a
National Fire Protection Service Sales Executive to expand our portfolio of national, multi-site service customers. This position may be based in any primary ORR market and is not eligible for relocation assistance.
This role is ideal for a high-performing, consultative outside sales professional with a proven ability to develop new national accounts, manage complex sales cycles, and pursue RFP-driven opportunities for testing, inspection and Monitoring services across multiple locations. It's important to note that ORR considers revenue growth related to Monitoring services to be a strategic priority, and that we value experience with Monitoring sales when considering candidates for this role as a result.
ESSENTIAL DUTIES AND RESPONSIBILITIES- All team members must embody ORR's mission to provide protection for people, property, and the environment in all aspects of their work.
- Proactively identify, pursue, and develop new national, multi-site fire protection service and monitoring opportunities across industries including Data Centers, Industrial, Telecommunications, Power Generation, Manufacturing, and other commercial verticals.
- Demonstrate a strong hunter mentality, generating new leads through cold calling, networking, and targeted outreach focused on ORR's specialized inspection, testing, maintenance, and monitoring services.
- Engage and communicate effectively with business decision-makers at all organizational levels to uncover needs, align solutions, and advance opportunities.
- Collaborate with Operations and internal stakeholders to support proposal development, contract reviews, and solution alignment.
- Negotiate and close sales opportunities of varying contract lengths, complexity, and revenue scope.
RFP Management:- Draft, format, and edit RFP responses to ensure accuracy, clarity, and professionalism.
- Manage RFP timelines and submission deadlines to ensure timely and complete responses.
- Maintain and continuously improve ORR's RFP content repository, including questionnaires, financial documentation, safety/quality materials, and process narratives.
Market Research:- Research prospective clients and target industries to identify new national, multi-site RFP and direct pursuit opportunities.
- Analyze competitor positioning and RFP responses to strengthen ORR's value proposition and submission quality.
Documentation and Reporting:- Maintain accurate CRM pipeline data, tracking leads, pursuits, and opportunity progress.
- Prepare reports on RFP activity, outcomes, and feedback to support continuous improvement and strategy refinement.
Client Relationship Management:- Build and nurture relationships with prospects throughout the sales and RFP lifecycle.
- Participate in industry conferences and trade shows as required to support prospecting and brand presence.
- Follow up post-submission to gather feedback and understand client decision-making timelines.
Administrative Support:- Manage administrative tasks related to RFP submissions, including scheduling meetings, coordinating clarifications, and organizing documentation.
- Perform other duties and special projects as assigned.
MINIMUM EDUCATION AND/OR EXPERIENCE- High school diploma or equivalent required; Bachelor's degree preferred.
- Minimum 5+ years of sales experience required.
- Minimum 2+ years of fire protection sales experience required; service sales experience strongly preferred.
- Experience selling monitoring services strongly preferred.
- Ability to travel up to 25% as needed.
KNOWLEDGE, SKILLS AND ABILITIES- Problem solving and critical thinking, required.
- Fearless with initiating contact with potential customers through cold calling.
- Winning, positive attitude.
- Customer service oriented.
- Strong interpersonal, and teamwork skills.
- Ability to network at all levels of business.
- Excellent time management.
- The Microsoft Office Suite experience; High level of proficiency in Excel.
- Experience using a CRM and managing a pipeline to track leads and progress. Salesforce experience preferred.
- Consistent drive to meet goals and targets.
- Desire to continuously learn new skills and apply to each opportunity.
Work Environment/Physical Demands- All associates are required to pass a drug screen, background check and motor vehicle report.
- Driving to customer sites and conducting visual site surveys.
