5-7 years of transportation industry experience required
Established Book of Business in transportation sales
Strong understanding of logistics processes and sales theory
Exceptional customer service skills
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Strong negotiation and problem-solving abilities
Self-motivated with leadership skills
Responsibilities
Develop and maintain customer relationships
Generate, pursue, and close new sales opportunities
Assess business challenges to provide tailored sales solutions
Apply effective sales techniques to secure business
Utilize a multi-tiered sales approach involving various outreach methods
Monitor and assist sales representatives with new leads
Conduct sales presentations and trips to visit potential customers
Benefits
Collaborative work environment
Opportunity for career growth within the company
Support from operations management in sales activities
Accessibility to leadership for guidance
Potential for bonuses based on performance
Full Job Description
***Transportation experience and Book of Business required to qualify for position
Essential Duties:
Develops and maintain customer relationships
Identify, generate, pursue, and close new sales opportunities
Assess business opportunities and prospect requirements to solve challenges through a sales solution approach to outsourced/managed transportation services
Through an in-depth understanding of the industry and the customer market segment, apply appropriate sales techniques to close on new business opportunities
Apply multi-tier approach to sales activities including telephone calls, face to face meetings, prospecting, qualifying, lead generation, cold calling, etc.
Monitors, follows up with, and assists customer sales representatives with new leads on business opportunities
Conducts regular cold calls toward mining for potential business opportunities
Establishes and grows new business opportunities
Quotes customers on new lanes as requested or required
Conducts sales trips as required and/or when warranted to visit customer prospects
Design and present sales presentations
Coordinates and works closely with the VP of Business Development
Ancillary Duties and Responsibilities:
Collaborates closely with Operations Management to support sales operations as needed
Assists Operations Management in establishing performance goals
Provides support to the Operations Management by covering function responsibilities when necessary
Collaborates with operations managers in effectively onboarding and distributing new business to appropriate customer service representatives
Collaborates in rehabilitating existing sales accounts as needed
Collaborates with operations managers, rate analyst, customer and carrier sales representatives during bidding to validate rating process
Collaborates with operations managers when needed to establish and implement effective operational procedures
Identify problems and potential issues before they happen
When needed, books available freight in a cost effective manner
Collaborates in resolving billing issues
Monitors customer score cards and meet customer performance metrics
Develops, analyzes and runs sales reports in sharing information with operations managers to measure and maintain sales performance and growth
Accessible by cell phone and email after hours and weekends
Communicates observed performance issues to operations managers
Skills/Experience:
Provide leadership while maintaining focus on company's strategic goals
High-energy, positive attitude
Organizational and scheduling skills
Advance knowledge of MS Word, Excel, Power Point, and Outlook
Exceptional customer service
Strong cross-functional understanding and ability to work with counterparts across company
Strong understanding of logistics processes and theory application
