OverviewRole Snapshot Job Title: National Sales Director
Department: Hospital Success Team
Reports to: Senior Vice President of Growth
Direct Reports: Strategic Support Managers and Territory Development Representatives
Location: Remote or Hybrid (Old City, Philadelphia)
What's This Role All About? The National Sales Director leads IndeVets' nationwide Hospital Success Team, which includes Strategic Support Managers (SSMs) and Territory Development Representatives (TDRs). This role owns the national sales strategy and operating rhythm required to drive hospital growth, utilization, retention, and satisfaction. The Director will establish clear expectations, strengthen pipeline and forecasting discipline, develop talent, and create accountability for measurable results. Success requires close partnership with Recruiting, Marketing, Operations, Clinical, and Executive Leadership to align market demand, veterinarian supply, customer experience, and sustainable growth.
ResponsibilitiesKey Responsibilities - Develop and execute the national sales strategy, translating company objectives into clear regional, team, and individual plans
- Align SSM and TDR responsibilities, territory coverage, handoffs, and priorities to maximize the new business generation
- Own pipeline health, opportunity progression, forecast accuracy, conversion, and sales productivity; identify gaps early and drive corrective action
- Increase utilization and share of wallet within existing hospital accounts through disciplined account planning and proactive identification of staffing needs
- Establish consistent sales processes, CRM standards, performance scorecards, and operating cadences across the team
- Coach, mentor, and develop leaders and individual contributors through regular 1:1s, field support, and targeted development plans
- Use market, customer, and performance data to prioritize whitespace opportunities, improve territory strategy, and allocate resources effectively
- Partner cross-functionally to align sales activity with veterinarian supply, recruiting capacity, marketing programs, and clinical & operational execution
- Identify and replicate high-performing behaviors, improve team effectiveness, and foster a culture of accountability, collaboration, and continuous improvement
Success Looks Like...Goal/Outcome Metric / Deliverable Deadline Sustainable National Growth
Revenue, gross margin, new hospital acquisition, existing account expansion, and utilization growth
Quarterly / Annual
Healthy, predictable pipeline
Pipeline coverage, posting and scheduling velocity, conversion, and forecast accuracy
Monthly / Quarterly
Effective SSM and TDR execution
Activity, qualified opportunities, handoff quality, and territory performance
Monthly
High-performing, accountable team
Coaching cadence, goal attainment, development plans, and retention
Ongoing
Strong cross-functional execution
Alignment of sales demand, veterinarian supply, recruiting, clinical, and operations
Ongoing
QualificationsYou'll Thrive in This Role If You Have... - A hands-on, metrics-driven leadership approach that balances strategic planning with disciplined execution
- A coaching and development mindset, with the ability to create clarity, accountability, and high performance across multiple teams
- Ability to connect market opportunity, pipeline activity, customer needs, and business outcomes
- A demonstrated commitment to cross-functional collaboration, transparency, and continuous improvement
- The ability to communicate clearly, influence effectively, and prepare executive-level reporting and recommendations
We're Looking for Someone Who Embodies Accountability • Collaboration • Customer Focus • Continuous Improvement • Integrity • Resilience
What You Bring to the Table Required:
- 8+ years of experience in sales leadership
- High school diploma or equivalent required
- Proven success leading multi-regional or national sales teams.
- Strong track record of driving growth and building high-performance cultures.
- Experience with CRM tools (Salesforce preferred).
- Excellent written and verbal communication skills.
- Strong customer service and time management skills
- Excellent organizational skills and attention to detail
- Excellent written and verbal communication skills
- Proficient in Microsoft Office Suite or similar software
- Occasional travel to HQ (Old City, Philadelphia), approximately 1-2 times per quarter
Preferred:
- Sales leadership experience in healthcare, veterinary services, staffing, or another complex service business
- Experience scaling distributed teams and building repeatable sales processes
What's in It for You Base Salary: $135,000 to $155,000 per year, depending on experience and internal equity
Performance Bonus: Annual target of 20% of base salary
Equity: Eligible for equity participation (details provided during the interview process)
Perks: Remote flexibility (hybrid in Philadelphia, PA for local candidates), generous PTO, professional development budget, and the opportunity to make a real dent in the universe.
