5+ years in parts sales or aftermarket sales, preferably in automotive or commercial vehicle sectors
Experience managing distributor relationships and key customer accounts
Strong skills in commercial negotiations, analysis, and relationship management
Knowledge in pricing, forecasting, and inventory planning; SAP experience is a plus
Proven ability to collaborate across departments and drive business results
Willingness to travel within North America as necessary
Responsibilities
Lead North America parts sales strategy to drive revenue and profitability
Develop and manage relationships with distributors and key accounts
Set sales targets and conduct regular business reviews
Identify new sales opportunities and expand the distributor network
Act as the main contact for escalated distributor and customer issues
Oversee parts pricing, discounts, and distributor terms
Track and report key performance metrics such as sales growth and customer satisfaction
Benefits
Opportunities for professional growth and leadership in a strategic aftermarket business
Direct influence over customer satisfaction and profitability
Collaborative cross-functional work environment
Engagement with a global technology leader in the industry
Full Job Description
Location: Elkhart, IN (hybrid) Employment Type: Full-time Role Description
Spheros is seeking a North America Parts Sales Manager to lead and grow our aftermarket parts business across North America. This position will have commercial ownership of parts sales, distributor relationships, key accounts, pricing, forecasting, and overall customer experience.
The Parts Sales Manager will work cross-functionally with Sales, Customer Service, Procurement, Operations, Finance, Quality, and Service to drive profitable growth, improve parts availability, and strengthen our North American distributor network. Key Responsibilities Parts Sales & Distributor Management
Own the North America parts sales strategy, revenue growth, and profitability
Manage and develop distributor relationships and key parts accounts
Establish sales targets and conduct regular business reviews with distributors
Identify new sales opportunities, customers, and opportunities to expand the distributor network
Serve as the primary commercial contact for escalated distributor and parts customer needs
Pricing, Forecasting & Inventory
Own parts pricing, price lists, discounts, and distributor commercial terms
Monitor sales, margins, customer trends, and market opportunities
Develop sales forecasts and communicate demand requirements
Partner with Procurement and Operations to improve stocking levels, lead times, and parts availability
Monitor backorders, critical parts, slow-moving inventory, and delivery risks
Customer Experience & Operations
Provide commercial leadership for the North America parts order process
Partner with the Parts Customer Service team to ensure order accuracy, timely fulfillment, and strong customer communication
Resolve escalated pricing, delivery, billing, and customer concerns
Work with Quality and Returns teams to resolve damaged, incorrect, or warranty-related shipments
Support continuous improvement of parts processes and customer service standards
Business Performance
Track and report key performance indicators including:
Parts sales and revenue growth
Gross margin
Distributor performance
Forecast accuracy
Parts availability and backorders
On-time delivery and customer service performance
Qualifications
5+ years of experience in parts sales, aftermarket sales, account management, distribution, automotive, commercial vehicles, or manufacturing preferred
Experience managing distributors or key customer accounts strongly preferred
Strong commercial, negotiation, analytical, and relationship-management skills
Experience with pricing, forecasting, inventory planning, and ERP/order management systems (SAP experience preferred)
Ability to collaborate effectively across departments and take ownership of business results
Ability to travel within North America as needed
Why Spheros
Join a global technology leader and take ownership of a strategically important North American aftermarket business. Spheros offers opportunities for professional growth, cross-functional leadership, and the ability to directly influence customer satisfaction and profitable growth.
Great technologies are born from passion!
Schedule: Full time
Employee Status: Regular
Job Posting Date: 2026-08-18
Join us and be part of our team.
More information on Spheros: https://www.spheros.com/eu_en/Home
