Position Summary
The National Account Sales Manager at Marmic Fire & Safety is responsible for driving sales growth and managing relationships with large national accounts. This role involves collaborating with the Sales Director to develop and execute key growth strategies, participating in regional and national RFP opportunities, and building a deep pipeline of customers. The National Account Sales Manager will report directly to the Director of National Accounts and will focus on maximizing revenue through strategic account management, market analysis, and customer relationship building.
Core Responsibilities
Core Responsibilities:- Sales Strategy & Execution:
- Assist the Sales Director in developing and implementing key growth sales strategies, tactics, and action plans to achieve financial targets.
- Drive the execution of sales strategies to hit annual targets and expand Marmic's footprint through existing and new customer relationships.
- Work with National Account Managers and Branch/Regional leaders to identify short- and medium-term customer growth opportunities and targets.
- Account Management:
- Leverage existing customer relationships to maximize volume with strategic and regional customer opportunities.
- Serve as the primary contact for national accounts, ensuring high levels of customer satisfaction and successful execution of service contracts.
- Develop and maintain strong relationships with key decision-makers and stakeholders within national accounts.
- RFP Management & Proposal Development:
- Manage and participate in all applicable regional and national RFP opportunities, ensuring timely and competitive submissions.
- Maintain a schedule of new and upcoming RFP opportunities and develop a goodwill schedule with targeted customers to foster relationships prior to RFP windows.
- Sales Reporting & Analysis:
- Keep management informed by submitting activity and results reports, including daily call reports, weekly work plans, customer pipeline updates, invoiced revenue YTD, and monthly and annual territory analyses.
- Monitor competition by gathering current marketplace information on pricing, customer penetration, and service offerings.
- Marketing & Sales Presentation:
- Collaborate with marketing to develop robust sales presentations and marketing strategies tailored to different customer industries or verticals.
- Adjust sales presentation content based on customer industry and vertical to ensure relevance and impact.
- CRM Management & Process Improvement:
- Ensure CRM software is updated with all contacts, dates, and associated specifics to support a robust sales process.
- Oversee the ongoing development and implementation of customer contractual documents, pricing sheets, and insurance requirements.
- Operational Coordination:
- Work with Operations and sales leadership to ensure pricing margins and expectations are met, and that new customer sales align with margin thresholds required by branches and regions.
- Maintain a goodwill schedule in tandem with operations for large growth potential customers and local clients that can benefit from Marmic's expansion.
- Professional Development:
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and participating in professional societies.
The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Minimum Qualifications
- High School Diploma or equivalent required
- 5+ years of experience in sales and/or service, with a proven track record in managing national accounts and developing sales strategies.
- Strong work ethic with the ability to work independently and thrive in a fast-paced, high-volume environment.
- Proven ability to drive the sales process from planning to closure and articulate the distinct aspects of Marmic's products and services.
- Excellent organizational and time management skills, with strong project management capabilities.
- Proficient in CRM systems, Microsoft Office Suite, Excel, Google Sheets, Microsoft Word, and Google Docs.
- Exceptional interpersonal skills with the ability to build rapport with customers and suppliers, and navigate high-stress situations effectively.
- Ability to travel approximately 50% regionally/overnight to support business development and account management efforts.
Preferred Qualifications
- Bachelor's degree in Business, Sales, Marketing, or a related field preferred.
- Previous experience as a sales executive, sales manager, or sales and marketing director.
- Demonstrated experience in managing, building out, and developing a National Sales strategy and recurring book of business at a national level.
- Fluency in English; additional language skills (e.g., Spanish) a plus.
- Knowledge of industry-specific regulations and standards.
Benefits & Perks
At Marmic Fire and Safety, we offer more than just competitive pay. As a full-time employee, you'll enjoy a range of great benefits, including the below. Join us and enjoy a rewarding career with excellent perks!
- Employee Ownership Program
- Company-paid training programs and on-the-job training.
- Tele-health services if healthcare coverage is elected
- 401K plan with up to a 4% company match
- Medical, Dental and Vision Insurance effective the first of the month following your start date
- Accrual of up to 13 days of Paid Time Off (PTO) in your first year
- 7 Paid Holidays annually
