National Accounts Manager

Ben E. Keith Company

$80K — $95K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing preferred or equivalent sales experience
  • 5-7 years of internal BEK sales experience, purchasing experience is a plus
  • Minimum of 1 year in a management role
  • Strong computer skills, proficient in Microsoft Office (Word, Excel)
  • Ability to learn and utilize internal BEK applications (KBIT, KRIS)

Responsibilities

  • Oversee daily operations of the National Accounts team
  • Develop and implement training programs for the team
  • Monitor and enhance performance based on customer satisfaction measures
  • Prepare and analyze reports on account performance using KPIs
  • Generate daily reports on stock availability
  • Ensure customer interactions effectively manage upcoming order activities
  • Lead setup and onboarding of new accounts

Benefits

  • Medical, Dental, Vision & Life Insurance
  • 401(k) with Company Match and 100% Company-Paid Profit Sharing
  • Generous Paid Time Off & Holidays
  • Wellness programs, Employee Assistance Program (EAP), and Educational Assistance
Full Job Description
The purpose of the National Accounts Manager is to perform day-to-day on-site management of the Division National Accounts Team to ensure departmental performance reflects customer expectations and BEK operational guidelines. - Manage the daily responsibilities of the National Accounts team in the performance of daily tasks and responsibilities on assigned National Accounts - Develop and conduct training for National Accounts team to ensue adherence to set goals and objectives - Monitor the performance of National Accounts to ensure optimal order activity and customer satisfaction - Review accounts based on Key Performance Indicators and prepare reports - Prepare daily out-of-stock reports - Monitor daily order activity to ensure performance levels are met and maintained - Interact with customers at the division level to strengthen relationships with existing clients - Manage the set up and roll out of new accounts - Monitor the weekly aging reports and ensure National Accounts team performs the required follow-up on these items - Manage the inventory process, including new item introduction, LTO product monitoring, and disposition of dead and excess inventory - Collaborate with the division Credit Manager to mange the Credit Memo process - Work closely with the Transportation and Operations Managers to resolve transportation and other operational issues - Work with Inventory Manager to ensure resolution of inventory and quality issues Job Requirements: - Bachelor's degree in Marketing preferred or equivalent sales experience - At least five to seven years of internal BEK sales experience; purchasing experience highly desired - At least one year managing a team - Good computer skills with the ability to use standard Microsoft Office application, including Word and Excel - Ability to learn and use internal BEK applications such as KBIT and KRIS We offer employees the opportunity to make a meaningful impact in collaborative, results-driven environments supported by competitive benefits, including: - Medical, Dental, Vision & Life Insurance - 401(k) with Company Match + 100% Company-Paid Profit Sharing - Paid Time Off & Holidays - Wellness, EAP & Educational Assistance

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