Position Summary:National Account Remote Video Services Specialist's primary responsibility is to drive recurring revenue by selling Everon's Remote Video Surveillance and proactive monitoring solutions. This is accomplished by prospecting and converting opportunities into Remote Video Services subscription agreements. Remote Video Services agreements may include monitored video verification, virtual guard tours, event-driven notifications, analytics-enabled detection, and related support services. National Account Remote Video Services Specialists are expected to review site and system information, assess camera coverage and operational needs, and conduct on-site or virtual evaluations to develop tailored proposals. The most critical part of this position is possessing outstanding prospecting capabilities and consistently high activity levels to achieve assigned pipeline and sales goals.
Duties & Responsibilities:- Grow recurring Remote Video Services revenue by identifying, qualifying, and converting protpects to Everon's Remote Video Services subscription services.
- Maintain a consistent cadence of outbound prospecting (cold calling, field visits, email campaigns, and referrals) to build pipeline for Remote Video Services opportunities.
- Conduct on-site and virtual assessments to understand customer risk areas, camera coverage, lighting, connectivity, and operational requirements for effective monitoring.
- Develop and present Remote Video Services proposals, including monitoring scope (video verification, virtual guard tours, event response), schedules, service levels, and pricing to support subscription agreements.
- Deliver customer presentations and solution demonstrations that communicate Remote Video Services value, response workflows, and ROI; participate in internal deal reviews as needed.
- Maintain strong working knowledge of Remote Video Services offerings, video platforms, camera types, analytics capabilities, and monitoring/dispatch procedures to recommend the right solution.
- Partner with Operations, Design Team, and Project teams to confirm system compatibility, define event handling instructions, and ensure successful Remote Video Services onboarding and activation.
- Expand accounts by identifying additional monitoring use cases and upselling Remote Video Services enhancements such as analytics, additional camera groups, after-hours coverage, and notification escalation options.
- Manage opportunities in CRM, maintain accurate forecasts, and execute territory plans to meet or exceed Remote Video Services activity, pipeline, and revenue targets.
- Support Remote Video Services sales enablement and marketing initiatives (case studies, campaigns, events) and articulate Everon's Remote Video Services differentiators and customer outcomes in all customer interactions.
Qualifications - ExternalMinimum Qualifications (Education, Skills & Experience):- Bachelor's degree or equivalent and/or or 3-5 years professional experience in high-volume sales in a fast paced environment.
- Outside sales and cold calling experience
- A successful, proven track record of performance either selling intangibles or selling a service that required excellent prospecting ability
- Exceptional customer service, thoroughness and self-motivation
- Candidate must have a strong work ethic, competitive spirit, action oriented and optimistic outlook to achievement and positive results
- Must possess good decision-making skills, be very organized and detail oriented
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to write routine reports and correspondence
- Proficiency in Microsoft Office (Word, Excel & PowerPoint)
- Valid driver's license with acceptable record, will conduct background and drug test
Preferred Qualifications:- Experience selling Remote Video Services solutions, including remote video surveillance subscriptions (video verification, virtual guard tours, event-driven response/notifications) and the ability to communicate value, ROI, and operational workflows to security decision-makers.
- Familiarity with CCTV/IP video surveillance and video management platforms (VMS), including camera selection/placement considerations, networking basics, video analytics and integrated security systems (access control, intrusion, low voltage).
