Job Title: National Account Manager
Location: Columbus, OH
Employment Type: Full-time
National Account Manager:
The National Account Manager (NAM) owns and expands strategic customer relationships at iVueit.
This role is responsible for:
- Retaining and growing national and regional accounts
- Driving expansion across geographies, use cases, and service lines
- Leading executive-level conversations around operational visibility and performance
- Partnering closely with Operations to ensure seamless execution
This is not a passive account management role.
This is a strategic commercial ownership role.
You will take accounts post-close from the Enterprise Sales Manager and own the full relationship lifecycle, including expansion pipeline, forecasting, and long-term account strategy.
Compensation: Base: $80,000 to $100,000 (OTE: $125,000)
Things to know:
This position is located in Columbus, Ohio, and requires you to be based close to our office. This role is a mix of work from home and in-office presence.
As a National Account Manager, you will be responsible for:
Commercial Ownership
- Own the full commercial relationship after ESM handoff
- Develop and execute account plans for each assigned client
- Identify expansion opportunities across geographies, product lines, and use cases
- Run structured discovery conversations using SPICED methodology
Expansion Strategy
- Convert operational signals into commercial growth opportunities
- Navigate pilot programs, underwriting trials, and phased rollouts
- Build expansion pipeline and forecast with discipline
- Lead renewal conversations and pricing discussions
Executive Engagement
- Build multi-threaded relationships within carriers, TPAs, and MGAs
- Engage underwriting leaders, claims executives, risk managers, and procurement
- Present business reviews, performance reporting, and ROI impact
Cross-Functional Alignment
- Partner closely with National Operations Managers to ensure execution readiness
- Surface product feedback to Engineering and Leadership
- Protect revenue and account health while driving growth
Data & Reporting
- Own account forecasting in CRM
- Maintain expansion documentation and SPICED confirmation
- Deliver quarterly business reviews (QBRs) with insight and clarity
You might be a good fit as a National Account Manager if:
- You have 5+ years managing strategic accounts or national accounts in a B2B environment
- You have direct experience working within the insurance industry
- You have experience managing national or multi-state accounts
- You are comfortable navigating complex stakeholder environments
- You are highly organized and disciplined in forecasting and CRM usage
- You can communicate operational and financial value clearly to executive buyers
- You are commercially driven and motivated by expansion targets
- Your phone and writing skills are exceptional.
You will excel here if:
- You think like an owner, not a rep
- You proactively identify growth opportunities instead of waiting for inbound requests
- You are structured in your thinking and execution
- You can challenge customers respectfully when needed
- You operate comfortably in ambiguity while maintaining discipline
What makes this role unique:
- Direct exposure to national portfolio of clients
- High visibility with executive stakeholders
- Clear expansion-driven compensation structure
- Defined pod structure with operational support
- Opportunity to influence vertical strategy
What we will provide you:
- A great compensation plan; this is a salary-plus-commission position.
- A positive and supportive work environment enabling you to develop your skills, collaborate with other professionals, and invest in others.
- A work community that strives to take great care of you through benefits like health insurance, dental, vision, 401k, PTO, and others.
- A corporate philosophy that emphasizes work/life balance.
