Health Care Service Corporation

National Account Manager I - Austin, TX

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • State General Agent Insurance License required within 90 days of hire
  • Bachelor's degree or 1 year of health insurance experience, or 3 years of relevant experience
  • Strong organizational and project implementation skills
  • Excellent verbal and written communication abilities
  • Proficient in Excel, Word, PowerPoint, and sales systems
  • Willing to travel occasionally

Responsibilities

  • Support Account Executives in renewing clients
  • Build and maintain relationships with clients and brokers
  • Conduct research on client and broker inquiries
  • Coordinate with internal teams to resolve issues
  • Prepare reports and analyze data for utilization
  • Attend client meetings, health fairs and enrollment sessions
  • Gather and maintain data for databases

Benefits

  • Health and wellness benefits
  • 401(k) savings and pension plans
  • Paid time off and parental leave
  • Disability and supplemental life insurance
  • Employee assistance program
  • Tuition reimbursement and paid holidays
  • Robust total rewards package
Full Job Description
This position is hybrid 3 days a week in the office and 2 days a week remote. This role will be based out of the Austin Sales Office. Responsible For Supporting Sales Or Account Management Personnel In The Prospecting. Acquiring Or Renewing Of Business. Responsibilities Can Include Conducting Research On Inquiries, Resolving Issues By Working Across Divisions. Communicating With Brokers And Clients. Assisting In Gathering Information For Proposals. Maintaining Databases. Preparing Reports And Conducting Analysis. And Assisting Or Participating In Enrollment Sessions. Job Description Summary Responsible for supporting Account Management personnel in the renewal of clients within assigned book of business. Responsibilities include communicating with brokers and clients; conducting research on inquiries; resolving issues with assistance from internal operational teams; preparing reports and conducting analysis; attending health fairs and enrollment meetings as required. Responsibilities * Support Account Executives to renew clients within assigned book of business * Develop relationships with clients and brokers/consultants * Research inquiries received from clients & brokers/consultants * Coordinate research through internal contacts and operational teams * Respond directly to customer or company representative with updates and resolution * Coordinate meetings, including agendas and presentation materials * Attend client meetings, health fairs and enrollment meetings as required * Gather data, create and/or maintain databases. * Research and prepare utilization reports. Summarize and analyze results * Respond to questions from prospects regarding benefit information and available benefit options. * Obtain and maintain Texas Life/Health license * May include travel to client meetings, health fairs and enrollment meetings Required Job Qualifications: (Specify the minimum level of education, experience, knowledge and skill needed to perform this job.) * Must have State General Agent Insurance License or obtain State General Agent Insurance License within 90 days of starting in the role * Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 3 years of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making * Organizational and project implementation skills, phone customer service skills, presentation skills * Verbal and written communications skills to interact to interact with internal and external contacts * PC proficiency to include Excel, Word, PowerPoint. and sales system * Willingness and ability for occasional travel * Associate or Bachelor Degree Preferred Job Qualifications: (Specify the preferred level of education, experience, knowledge and skill desired when filling this job.) * Associate or Bachelor Degree Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan. Base Pay Range $66,400.00 - $99,600.00 Exact compensation may vary based on skills, experience, and location.

About Health Care Service Corporation

Health Care Service Corporation (HCSC) is the largest customer-owned health insurer in the United States. HCSC offers a wide variety of health insurance products and related services, through its operating divisions and subsidiaries in Illinois, Montana, New Mexico, Oklahoma and Texas. HCSC's headquarters is located in Chicago, Illinois.
Learn more about Health Care Service Corporation
Size
24,000 employees
Industry
Founded
1936

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