DescriptionJoin Team CARFAX as a National Account ManagerThe National Account Manager is part of a winning team that represents the CARFAX brand and products to top key accounts in the automotive industry and serves as the primary executive level point of contact for large or multi-store car dealer groups. The goal of this position is to build strong mutually beneficial business relationships with CARFAX's corporate dealership customers.
What you'll be doing:- Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)
- Cultivate new business development opportunities
- Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams
- Review and analyze customer performance data and metrics
- Manage all phases of new onboarding: implementation, deliverables, training
- Respond rapidly to customer needs and provide exceptional levels of customer service
What we're looking for:- 10 + years of automotive account management experience.
- Demonstrated ability in developing relationships at the corporate level within top dealer groups
- Must be a strong collaborator, and have demonstrated ability in developing relationships internally
- Road Warrior Mentality- this role requires frequent travel within your immediate region, and some overnights to more extended parts of the territory
- Proven ability in value creation and account planning
- Ability to run an agenda driven meeting either virtually or in person
- A focus on a great customer experience and attention to detail in ongoing account management efforts
- Knowledge of dealer management software systems (plus)
- Must be a strategic thinker and problem solver
What's in it for you: - Competitive compensation, benefits and generous time-off policies
- 4-Day summer work weeks and a winter holiday break
- 401(k) / DCPP matching
- Annual bonus program
- Casual, dog-friendly, and innovative office spaces
About CARFAX and S&P Global MobilityS&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company.
CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world's largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell - Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.
