Qualifications

• 3-5+ years of B2B technology sales experience, preferably in MSP or IT consulting
• 2+ years of experience leading high-performing sales or account teams
• Demonstrated ability to hit or exceed sales quotas both individually and as a team leader
• In-depth knowledge of the SMB technology landscape and value-based selling techniques
• Familiarity with ConnectWise or similar CRM tools
• Strong competency in sales operations, forecasting, and optimizing workflows
• Excellent communication, coaching, and organizational skill set
• Bachelor's degree in Business, Technology, Communications, or a relevant field

Responsibilities

• Lead and coach a team of Account Managers to surpass renewal and upsell targets
• Create and implement scalable growth strategies for SMB clients
• Advocate for a consultative, customer-focused sales approach to strengthen client relationships
• Perform regular pipeline reviews, monitor KPIs, and ensure accountability
• Assist Account Managers during client calls, contribute to deal strategies, and handle escalations
• Foster a proactive outreach culture and ongoing strategic account planning
• Collaborate with service, operations, and marketing teams to improve customer experience and retention
• Engage in the hiring, training, and development of the Account Management team

Benefits

• Empowered to make impactful decisions in a growing technology company
• Opportunity to work in a collaborative and dynamic team environment
• Focus on personal and professional development with supportive leadership
• Engagement in a culture that values fun, growth, and teamwork
• Access to advanced tools and technology to support sales efforts