3-6 years in a technical sales or solutions engineering role
Strong knowledge of MSP service stacks including RMM, NOC/SOC, and cloud technologies
Experience in scoping IT and cloud service contracts
Excellent communication skills with technical and executive audiences
Skilled in building business cases and ROI/TCO analyses
Preferred certifications include CompTIA, MCSA, CCNA, AWS/Azure Associate
Familiarity with PSA tools like ConnectWise and CRM platforms such as Salesforce
Ability to handle multiple projects under tight deadlines
Responsibilities
Lead technical discovery sessions to identify client infrastructure and security issues
Design and present tailored managed services solutions
Develop and deliver impactful proof-of-concept demonstrations
Create technical proposals, statements of work, and architecture diagrams
Respond to RFPs and RFIs with precise technical documentation
Collaborate with delivery teams for solution implementation and profitability
Support contract negotiations with technical clarity
Benefits
Health, dental, and vision insurance
Paid time off (PTO)
401(k) retirement plan with company match
Training budget for professional development
Reimbursement for vendor certifications
Full Job Description
As an MSP IT Sales Engineer, you serve as the technical backbone of our revenue team - bridging the gap between complex managed services capabilities and the real-world business problems our prospects face. You will partner closely with Account Managers and Sales Representatives throughout the sales cycle to design solutions, earn technical trust, and turn opportunities into wins.
Core Responsibilities
Lead technical discovery sessions to uncover infrastructure, security, and operational challenges
Design and present tailored managed services solutions including cloud, networking, cybersecurity, and helpdesk
Develop and deliver compelling proof-of-concept demonstrations and solution walkthroughs
Author technical proposals, statements of work, and architecture diagrams
Respond to RFPs and RFIs with precise, accurate technical content
Collaborate with delivery teams to ensure sold solutions are implementable and profitable
Support contract negotiations with technical justification and scope clarification
Stay current on vendor technology, certifications, and competitive positioning
Provide feedback to product and operations teams based on field insights
Qualifications
3-6 years in a pre-sales, solutions engineering, or technical consulting role
Strong grasp of MSP service stacks: RMM, NOC/SOC, cloud (Azure/AWS), Microsoft 365, SD-WAN
Experience scoping managed IT, security, or cloud services contracts
Exceptional communication skills - equally fluent with CIOs and IT administrators
Proficient in building business cases, ROI models, and TCO analyses
Familiarity with PSA tools (ConnectWise, Autotask) and CRM platforms (Salesforce, HubSpot)
Ability to manage multiple active opportunities simultaneously under time pressure
Compensation & Benefits
Competitive base salary commensurate with experience, plus performance-based variable compensation tied to influenced revenue. Benefits include health, dental, vision, PTO, 401(k) match, training budget, and vendor certification reimbursement.
