Job Description SummaryAs a Clinical Applications Specialist (CAS), you will play a pivotal role within the GE HealthCare Imaging Applications team, serving as a trusted expert and training leader for GE HealthCare's Imaging portfolio. In this customer-facing, high-impact role, you will design, lead, and deliver transformative education experiences that empower Technologists to confidently and effectively use GE HealthCare MRI equipment.
You will elevate the customer experience across the entire lifecycle-from pre-sale engagement and clinical training to seamless onboarding, workflow optimization, and ongoing post-installation support. Your work will extend beyond traditional training by focusing on enhancing clinical proficiency, strengthening user confidence, and supporting customers in realizing the full value of their GE HealthCare equipment. Through your subject-matter expertise and passion for customer success, you will ensure that every user maximizes the full potential of our Imaging solutions and delivers exceptional patient care.
Job DescriptionEssential Responsibilities: - Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the Order Configuration/terms and conditions.
- Develop product, clinical, and software knowledge, skills, and competence within the Imaging modalities.
- Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE HealthCare equipment.
- Provide pre-sale product clinical evaluations and/or educational sessions to potential customers in partnership with customers, develop and administer clinical training to the end-user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS).
- Drive realization of revenue thru execution of on-site or remote clinical education delivery. Produce comprehensive, consistent, and timely completion of documentation requirements from pre through post training.
- Provide ongoing post-installation training and support as needed over the lifecycle of the product.
- Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.
Qualifications/Requirements: - Associate degree or equivalent and minimum of 3 years MRI patient scanning experience.
- Minimum 1 year patient scanning on GEHC equipment.
- ARRT, ARMRIT, or equivalent specific modality certification.
- Comfortable in a clinical/patient environment.
- Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps).
- Ability to learn specialized industry specific software and provide digital education and training solutions.
- Will be required to register with one or more vendor credentialing services by various customer hospitals.
- Required to travel extensively, 80+% (4-5 days per week including overnights and some weekends), within the territory via multiple modes of transportation (car, air travel, train etc.) as necessary. You will receive a company car where required.
Desired Qualifications:- Demonstrated self-starter, self-directed, team-oriented individual who thrives in a fast paced, dynamic business environment and places personal and business integrity at forefront.
- Reside in the Pacific Northwest.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
We will not sponsor individuals for employment visas, now or in the future, for this job opening.For U.S. based positions only, the pay range for this position is $105,840.00-$158,760.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
Additional InformationGE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.
Relocation Assistance Provided: No
