Mortgage Sales Manager

LIBERTY FEDERAL CREDIT UNION

$80K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of mortgage loan origination experience required.
  • 3+ years in a leadership role managing a sales team preferred.
  • Must maintain an NMLS license and complete continuing education.
  • Familiarity with conventional and government loan programs necessary.
  • Experience with related software systems for optimizing member experience.
  • Strong time management and communication skills essential.
  • Compliance with all policies, procedures, and laws required.

Responsibilities

  • Collaborate with the RVP of Mortgage Sales to grow local mortgage volume.
  • Recruit and assist in hiring new team members.
  • Mentor and coach sales team for improved performance and referral development.
  • Engage actively with sales team through joint sales calls and customized support.
  • Forecast production volumes with RVP of Mortgage Sales on a monthly and annual basis.
  • Develop and implement strategic plans to meet production goals.
  • Resolve member concerns and enhance overall service experience.

Benefits

  • Participate in community events to promote the credit union and build relationships.
  • Opportunity for professional growth and team development.
  • Engagement in all aspects of member service and satisfaction enhancement.
Full Job Description
Liberty FCU, a full-service credit union, is currently seeking a Mortgage Lending Sales Manager in the Marietta, GA area. Significant mortgage loan origination and proven leadership/managerial skills are required. This is a producing manager role. If interested, please proceed by clicking Apply.

Duties and responsibilities include but are not limited to the following:
  • Responsible for working with the RVP of Mortgage Sales to effectively support and grow mortgage volume in the area.
  • Recruit and assist in the hiring process to continue to build our team.
  • Mentor, lead, and coach sales team to build referral network and meet sales goals.
  • Be highly engaged with sales team activities, including making joint sales calls when needed, assisting in loan level product structuring, helping individuals develop routines that result in goal achievement, etc.
  • Work with the RVP of Mortgage Sales to forecast monthly/annual production volumes.
  • Develop, recommend for approval, and implement strategy for achieving production goals.
  • Provide assistance in resolving member problems and concerns.
  • Facilitate credit union employee mortgage loans.
  • Continually build new business and member relations by representing and promoting the credit union at external functions while maintaining a positive and professional image.
  • Keep the RVP of Mortgage Sales informed of mortgage origination activities, needs, and issues.
  • Prepare and submit applicable loan reports.
  • Conduct annual performance evaluations for direct reports.
  • Provide exceptional member service.


Qualifications:
  • Minimum 5 years of previous mortgage loan origination experience.
  • Minimum 3 years in a leadership role leading a sales team is preferred.
  • Ability to maintain a NMLS license and continuing education is required.
  • Working knowledge of conventional and government loan programs.
  • Experience with LOS, CRM, UW, and other software systems to maximize borrower/member experience.
  • Excellent time management skills, as well as verbal and written communication skills.
  • Must adhere to all company procedures, policies and state/federal laws.
  • Must be able to achieve all aspects of job performance while adhering to the company Mission, Vision and Values.
  • Must have the ability to pass a background check and a pre-employment drug screening.

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