Mortgage Sales Director

Mortgage Pros

$80K — $120K *
Troy, MI 48085In-Person
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of mortgage sales experience, ideally in a leadership role
  • Active NMLS license is required
  • Strong interpersonal and leadership abilities
  • In-depth knowledge of various mortgage products
  • Proven history of meeting or exceeding sales targets

Responsibilities

  • Manage and mentor a team of mortgage loan officers
  • Monitor pipeline activities to ensure steady deal flow
  • Identify and pursue new market opportunities
  • Guide team in navigating complex loan scenarios
  • Review loan applications for quality and accuracy
  • Ensure high levels of customer satisfaction
  • Address and resolve escalated customer issues

Benefits

  • Competitive compensation based on experience and performance
  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Ongoing training and leadership development
  • Clear opportunities for career advancement
  • Supportive, energetic, team-oriented culture
  • Free lifetime gym membership
Full Job Description
Position Overview
The Mortgage Loan Officer Leader is responsible for managing, mentoring, and driving the performance of a team of mortgage loan officers. This role combines leadership, sales strategy, compliance oversight, and customer relationship management to ensure the team meets production goals while delivering excellent client service.

1. Sales & Business Growth
  • Monitor pipeline activity and ensure consistent deal flow
  • Identify new market opportunities and expand client base


2. Loan Origination Oversight
  • Guide team members through complex loan scenarios
  • Ensure accurate and timely loan applications and documentation
  • Review loan files for quality and completeness before submission


3. Customer Experience
  • Ensure a high level of client satisfaction throughout the loan process
  • Resolve escalated customer issues or concerns


Key Skills
  • Leadership and team-building
  • Sales and negotiation
  • Communication and interpersonal skills
  • Analytical and problem-solving abilities
  • Knowledge of lending regulations and compliance
  • Time management and organizational skills


Qualifications
  • 2+ years of mortgage sales experience (Loan Officer or leadership experience preferred)
  • Active NMLS license
  • Strong communication and leadership skills
  • Solid understanding of mortgage products (FHA, VA, Conventional, etc.)
  • Demonstrated track record of achieving or exceeding sales targets


What We Offer
  • Competitive compensation based on experience and performance
  • Health, dental, and vision benefits
  • 401(k) with company match
  • Ongoing training and leadership development
  • Clear career growth opportunities within a growing organization
  • A supportive, high-energy, team-oriented culture
  • Free Lifetime Gym Membership

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